凱瑟琳之家(Kathleen House)

Literally the worst hotel stay of my life. The owner/person I collected the keys from seemed pleasant and then it all went downhill from there. The room was literally boiling hot to the point that it was like 40 degrees and no way to turn the radiator off. The bedsheets were stained with what looked like bodily fluids. Then had to open window and literally freezing cold all night, could hear traffic/birds etc and unable to sleep at all. Person in room next door speaking in French on/off throughout night and slamming doors. I was so annoyed I got zero sleep. Such a waste of of money I just wanted to cry especially as I had an important work day the next day.

the room was clean but the lamanet flooring was damaged and covered up with a rug. no one on site to speak to and when I went down for breakfast there was a sign on door that said breakfast was not included on weekend stays unless paid for. Cameras were there to catch anyone from having breakfast that didn't pay. even though my booking said I had breakfast there was cereal only. but no milk. No one on site to speak to. Did contact them via text to say about the breakfast.

The check-in process was smooth, a little awkward on my side because I didn't read the email 🙄, the room was very clean and tidy, and the bed was big and comfortable, the only down side was using a shared bathroom but it was spacious and clean. I would book a stay there again.

Daily Housekeeping The management efficiently address all the issues during my stay. Convenient location near shopping mall , bus stop, overground station and restaurants.

Would highly recommend this place, stayed for 3 night. And used it as the main base. When travelling into London

Check in was so easy.you get a code to grab door key from safe. The room we stayed in was clean. Shower drain needed unblocking as water was draining painfully slowly. Shops are close by and bus stops too.

Pleased with the simple set up, perfect for what I needed out of a one night stay.

Room was very small ,room 5 is a no go if you over 5 foot tall. Breakfast is as much toast thats there!! Nothing hot or cooked! No staff for help or welcome. Bad signage to find place. Not clever !!! Shame

Clean and cozy place!