Verified traveler
2024 年 3 月 11 日
Initially the hotel was great. Front desk was very friendly and welcoming. My children were excited to use the indoor pool and that's when it went downhill. To use the pool, you must be 16 years or older. If you are under 16, you must be accompanied by an adult. There were 5 young men (clearly under 16) creating complete chaos in the pool and surrounding area. Soaking all the pool towels and whipping them at one another. Using the life preserver as their own person toy and throwing it in and out of the pool. Screaming, yelling, diving into the pool, running around and making it incredibly uncomfortable for my children to get in the pool. They then decided to go workout in the gym. Soaking wet, using the machines and screwing around in there. All the while not one adult was within the vicinity, they were all in the bar area. We did notify the front desk. We were told they would come check it out. They did come check it out by looking through the door to the pool and turned around and left. Never entered the pool area or the gym area.
翻譯