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克利夫蘭-伊利里亞萬怡飯店
4.3/5101 評價

克利夫蘭-伊利里亞萬怡飯店

伊利里亞|距離East Falls Riverwalk2.93km
If you have young children, stay away from this hotel. Walls are paper thin and the other customers apparently do not like children.We stayed there for one painful night. Toddlers are loud, especially when first checking in. Our phone kept ringing but when I answered it, there was no sound. We tried to get our toddlers settled in as quietly as possible. A hotel receptionist knocked on our door and asked us to be quiet, which we were actively trying. My daughters were not screaming; they were just talking. My two year old tripped and fell down and I comforted immediately to stop her crying. She cried for less than 30 seconds but the phone started ringing. We finally had the children settled and in bed when someone knocked on our door. A mother with four kids believed our room was hers. We told her we just checked in and it was ours. Ten minutes later another hotel staff knocked on our door and threatened to kick us out as this was our las warning. I called the front desk and spoke to her to let her know the “noise” was not us beyond answering our door. I also advised her that the room phone wasn’t working which hadn’t been passed on to her from the previous front desk person. We wake up at 8 am and immediately get ready to leave the room because I know at this point, a complaint is imminent. Again, my toddlers were not screaming or yelling but they shockingly talk and cry at the littlest thing. Despite my best efforts to try to move fast while reminding them to whisper, the phone rings and within minutes a new front desk staff tells us we are making too much noise. My husband is fed up at that point and has the kids leave the room in various states of undress. I stay in the room to pack up quietly. Guess what happens 15 minutes later, the phone rings. We are getting complaints even when we are quiet. I went downstairs and confronted the front desk person about him being the third person whom I told over three shifts that the room phone does not work. I also ask him if he would like me to abuse my children to get them to shut up. Short of duct taping their mouths, toddlers are toddlers and this was the most family unfriendly experience we have ever had. Traveling is hard enough without feeling harassed by hotel staff and children-hating customers. The walls must be paper thin because my children were never scream, yelled or jumped up and down. I felt the entire experience to be hostile to a family with young kids. We will avoids this hotel in the future. I would suggest any family with young children avoid it as well. I don’t know what is worse: being threatened to be kicked out when your two year old cried after tripping and hurting herself or being threatened to be kicked out when someone else’s child is making normal noise and being singled out as the scapegoat.

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正在尋找East Falls Riverwalk附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
克利夫蘭-伊利里亞萬怡飯店
4.3/5101 評價
If you have young children, stay away from this hotel. Walls are paper thin and the other customers apparently do not like children.We stayed there for one painful night. Toddlers are loud, especially when first checking in. Our phone kept ringing but when I answered it, there was no sound. We tried to get our toddlers settled in as quietly as possible. A hotel receptionist knocked on our door and asked us to be quiet, which we were actively trying. My daughters were not screaming; they were just talking. My two year old tripped and fell down and I comforted immediately to stop her crying. She cried for less than 30 seconds but the phone started ringing. We finally had the children settled and in bed when someone knocked on our door. A mother with four kids believed our room was hers. We told her we just checked in and it was ours. Ten minutes later another hotel staff knocked on our door and threatened to kick us out as this was our las warning. I called the front desk and spoke to her to let her know the “noise” was not us beyond answering our door. I also advised her that the room phone wasn’t working which hadn’t been passed on to her from the previous front desk person. We wake up at 8 am and immediately get ready to leave the room because I know at this point, a complaint is imminent. Again, my toddlers were not screaming or yelling but they shockingly talk and cry at the littlest thing. Despite my best efforts to try to move fast while reminding them to whisper, the phone rings and within minutes a new front desk staff tells us we are making too much noise. My husband is fed up at that point and has the kids leave the room in various states of undress. I stay in the room to pack up quietly. Guess what happens 15 minutes later, the phone rings. We are getting complaints even when we are quiet. I went downstairs and confronted the front desk person about him being the third person whom I told over three shifts that the room phone does not work. I also ask him if he would like me to abuse my children to get them to shut up. Short of duct taping their mouths, toddlers are toddlers and this was the most family unfriendly experience we have ever had. Traveling is hard enough without feeling harassed by hotel staff and children-hating customers. The walls must be paper thin because my children were never scream, yelled or jumped up and down. I felt the entire experience to be hostile to a family with young kids. We will avoids this hotel in the future. I would suggest any family with young children avoid it as well. I don’t know what is worse: being threatened to be kicked out when your two year old cried after tripping and hurting herself or being threatened to be kicked out when someone else’s child is making normal noise and being singled out as the scapegoat.
雲杉木旅館
3.4/5103 評價
Stayed at Sprucewood Inn in June 2022. My daughter was having surgery and my husband and i went to help her. I called to book a room and spoke with a lovely, kind and delightful lady named Ruth. She was exceptional. I mentioned we needed to have a good ac and she assured me that that is what we would get. She went above and beyond just doing her job. The room was very nice, we were quite comfortable upon returning at night. There was a nice warm complimentary breakfast. It was safe, clean, quiet and Ruth was so nice to us and asked about my daughter. I am so grateful for all she did, she is a gem. I will return and stay at Sprucewood and bring my family. Do not hesitate to book your stay here, it is safe and very well priced. It was quiet and very well lit and very clean. Thank you Ruth.
伊利里亞貝斯特韋斯特飯店
3.8/5109 評價
位於高速邊上,可以免費停車,房間很乾凈,也比較寬敞,牀很舒服,早餐典型的美式早餐,還可以。就是前台接待稍差,說話有氣無力,不冷不熱,不陰不陽,感覺不太舒服,其它都好。
伊利里亞希爾頓歡朋套房飯店
4.1/5102 評價
前台服務員很棒。房間很棒。健身室很棒,早餐很棒。唯一的抱怨是游泳池真的很冷。
克利夫蘭伊利里亞紅頂汽車旅館及套房
2.9/5100 評價
among Motels, Red Roof is always good, with good price also

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