蒙大普羅旺斯鄉村飯店(Hotel Rural Monte da Provença)

Cama avariada e sem serviço de manutenção Na noite de 30 Set 2023, pelas 23:00, enquanto deitada a descansar os pés da cama (na cabeceira) cederam/partiram. A cama descaiu toda, ficando inclinada e instável ( pés para cima e cabeçeira para baixo), sem condições para ser utilizada! Ligamos para chamar assistência e a proprietária do Hotel disse-nos que não havia ninguém para resolver o assunto! A sugestão da proprietária foi simplesmente que, tentássemos nós arranjar a cama! Não havia nada que pudesse fazer; nem sequer ofereceu a sua ajuda deixando-nos sozinhos e sem opções! Simplesmente lamentável e inaceitável este serviço, especialmente sendo ela, a responsável pelo estabelecimento hoteleiro.

Muito boa experiência no Alentejo. Bom serviço, instalações excelentes. Local aprazível! Dono simpáticos! a melhorar a oferta do pequeno almoço mas nível bom, não é tema... Vista de pequena almoço para mais tarde recordar. Piscina e espaços exteriores do melhor!

Muito tranquilo.Suitte espaçosa e bem decorada. Lareira a funcionar com boa lenha . Implantação numa quinta bastante arborizada e bem tratada . Tratamento muito hospitaleiro e profissional. Restaurante com boa cozinha e preços correctos . Experiência a repetir sem qualquer dúvida.

Simplesmente FANTÁSTICO! Local muito acolhedor, funcionários e proprietários muito calorosos. Refeições simples e bem elaboradas. A localização permite visitar vários locais de interesse na região, tal como: Campo Maior, Olivença, Elvas, etc

Such a charming location. Unfortunately we were only there only one night and it rained so we could not explore the grounds like we would have liked to. We had a delicious dinner (pre-order to give the chef time to plan/prepare). We moved into the living room for post dinner wine by the fire place and had wonderful conversation with another guest. Our suite was wonderful and had everything we needed, we only wish we had stayed longer. Breakfast was breads, fruit, meat and cheeses on a buffet, but also hot options (eggs, bacon) A lovely retreat. We will return to enjoy more time.

This is a boutique hotel in every sense of the word.There are only ten rental rooms and they are uniquely different.The grounds are lovely and very walkable.

The property is beautiful in a lovely quiet setting. Great gardens around the pool, and nice outdoor eating areas with views. The pool was large, well kept and benefitted from several covered relaxing areas nearby. The hosts were friendly, caring and low key, it has a great balance of informality but with high standards. Fabulous food, for breakfast lunch or dinner if you wanted it. Elvas is only ten minutes away with a variety of places to eat if you can pull yourself away from Bia’s cooking! A daily special for dinner adds another layer to what is a nice menu anyway we had the duck breast with a orange and honey sauce…..delicious. Our room was large, well equipped, and a very spacious bathroom. The indoor lounge and dining room were delightful too. We will be back.

Staying 2 nights, by arrival lady/owner was grumpy, we were “very difficult” clients asking for coathangers (finally arrived), tissues (not avalable) and much more important toilet kept running. Hosts tried to fix it but could not. After 24 hours could not use in-room toilet anymore. The whole place, rooms and pool included was infested with flies, no fly repetent available, had to purchase it privately Breakfast products were from budget chain (Aldi??) Staff was doing their outmost, very friendly and helpfull but could solve problems

Booked this property using *********** - needed to cancel due to travel chaos at European airports. Impossible to get a response. It’s ok if you want to charge me for the cancellation but at least give me the courtesy of an answer. *********** has been less than helpful as well.