埃爾科希洛飯店

The late night checkin clerk was not very friendly. The safety lock on the door was ripped off the wall, and the window screen was torn up. Some leftover garbage was under the bed. The website stated that a free breakfast voucher at a nearby restaurant would be provided, but when I asked in the morning, they said breakfast was not provided. Overall, not a hotel I would stay at again.

No hbo, green pool, extra fees if you lose the key card. The entire room is dated, plunger was left in the room. Not all the lights work. I would have not been happy if I had my family with me.

Working to improve the property shouldn't be the standard response to comments....this hotel reflects what happens when you don't hire a maintenance man. The carpets are clean but desperately need repair. Many small repairs are required in the room; window drapes need to work, bathroom requires caulk in several places, toilet runs, etc. Spa was broken, business center doesn't work, no coffee in room, several lights outside the hotel had broken glass or simple didn't work. Room card worked the first day and not the second, there seems to be a group of strange folks that are staying there full time in the southwest corner of the hotel. Fresh paint and carpet would do wonders...room wasn't cleaned after our first night and discussed this with the front desk and they stated that I needed to let them know the night before that cleaning was required. Decided to stay at the Townplace by Marriott for the rest of the week, for $40 more per night, breakfast was included, and their room was new and everything worked, also in the same general area of Elko so it's worth every dollar. It's not all bad, room is quiet and located in a shopping complex so that's convenient. Microwave and refrigerator were handy, however the mattresses need to be replaced as both had deep impressions from others sleeping in them..not a deal breaker but never experienced that in a hotel before.

Ice machine, pool and fitness center all Out of service. Leaking from ceiling and rundown.

seemed like nothing worked. ice machine, sauna, hot tup

Air conditioner not working. Room was not clean. Debris on the floor. Only decaf coffee stocked in the room with no condiments. Shower pressure very low with off and on hot water