Kimpton Mas Olas Resort and Spa

Instalaciones excelentes!! Es un lugar hermoso para desconectarte, sus albercas y su puesta de sol son imperdibles, la atención del staff simplemente maravilloso. Mi experiencia fue realmente agradable en conjunto con mi pareja, esperamos regresar pronto!

The Kimpton Mas Olas has been open for about a year and seems to still be finding its mojo. (Note there are older reviews on TripAdvisor, but they are for the property's prior hotel, which was a Hyatt that experienced an unfortunate tragedy.) It is gorgeous and well maintained. The pools and gardens/grounds are serene. There was not problem securing pool or beach lounges at any time. But we encountered a number of kinks. Our room's a/c stopped working two of our five nights, allegedly due to recurring power failures. We had an ocean-view room, but the view was largely obstructed by plants on the terrace and one large tree; we found it odd that we were given this room when the hotel was fairly empty. One of the three treadmills stops suddenly during use (we told the hotel to take it out of service, but they did not). Because the hotel was not busy, it rotated restaurants (one is water-side and one is not), bars, and staff. We were told prior to our stay and then when we checked in that we did not need reservations at the Kahal restaurant, but when we went on our first night to Kahal, they had no table for us without our having to wait. Two nights later, we went again to Kahal having made a reservation (specifically at a booth with a fire pit), but the fire pit did not work, and they would not move us to a table with a working fire pit. The restaurants and food are excellent, but the prices are very high; we ended up eating out a few nights after our unpleasant experience at Kahal and had good meals at Lucky 23 and Agricole, though not at Hierbabuena, which seems to be the concierge's favorite. All in all, despite our issues, we did like the hotel, its beauty/serenity, and its friendly staff. Once it has attracted more of a following and works out its kinks, this no doubt will be a very hot spot!