格爾夫飯店

Stayed in room number 7 at the apartment's, not in the hotel, black mould on ceiling and walls in bathroom, dead mosquitoes squashed on walls and room smelt musty, bed uncomfortable. Complained to owner, she said they had be very busy with bookings and had not had time to refresh/redecorate the room, half way through our weeks stay while we were out, someone came in put bleach on the worst areas and painted over the worst bits in the bathroom, did not clean the walls. We paid 100 euros a night for 7 nights, i would compare the room to what we paid 20 euros a night for ten years ago in Greece, very basic and not very clean. We ate in the owners restaurant for 2 nights as a party of 4 and spent over 320 euros on food and wine. I would have at least expected a proper apology, not even a complementary bottle of wine or a small discount on our bill to say sorry when we dined at the restaurant. I will be interested to see if the owner responds to this review, she gave me the impression she could not care less. Bryn Jones Chester

We booked the hotel (rather late in the day) as part of an Inntravel package - and only then read some of the negative reviews here. Our experience of the hotel brought us to an opposite conclusion. The location on the edge of the small town of Yaiza is not remote, but quiet and tranquil, and only a relatively short drive to the southernmost beaches and resorts, rugged coastal path, or in other directions, the amazing Timanfaya National Park. The room we had was next to the pool (very cold, but invigorating!), and was clean, spacious, and had a great shower and a very comfortable bed. It was cleaned daily, and the only improvement we would suggest is that it could benefit from having a couple of chairs (it had one plastic chair). Some other rooms seemed to be a little more opulent, but the one we had was more than adequate for our needs, and met out expectations Breakfast, served in the courtyard, was wholesome, with a wide and plentiful choice of fresh fruits, cereals, yogurts, ham, salami, cheese and breads etc. The breakfast staff, who worked very hard, were fantastic, charming and infinitely patient. Evening meals at the restaurant (which is not run by the hotel, as far as we understood the situation) was a relaxed, very tasty and friendly experience. The management were there to help and advise, and we didn't feel any negative vibes. We had a very relaxing time at the hotel, and wish it and its charming staff well for the future.

Had a fantastic holiday, we went self catering as wanted to venture outside the hotel on an evening. Get a back gate key as saves your legs immensely €10 as deposit but saved us so much time. Shop was well stocked and not badly priced either we used it daily for pop,water etc Pool food during the day was excellent hot and staff were friendly and efficient. Rooms were spacious but no working air con when daily temps was 38 was crazy and we got charged to hire a fan. Nice that each block has a pool we had a quiet few days before the half term school holidays started so we had the pool to ourselves, the large pool was extremely cold and deep all round so we didn’t use it. The grounds were cleaned and immaculately kept, loved the plastic cup boxes on each block great idea to keep the place tidy for the drinks cups to be put in. I will definitely return great place and location only 15min walk to the seafront and lots of shops, bars and restaurants with The Harp bar being one of our favourites.

剛從這裏度過了可愛的2周。我給4*的唯一原因是因爲一個室外游泳池應該加熱,而不是(它們很冷)。另外,入住有點混亂,重新存款,遙控器,鑰匙和毛巾,然後他們試圖弄清楚,當我們退回時,我們沒有支付押金。最後得到了排序。房間很基本,但很乾淨。牀很舒服。酒店地面完美無瑕。室內游泳池可愛而溫暖(只有成人)。房間裏有一些螞蟻,告訴前台誰很快就整理好了。沒有在酒店吃飯,但你可以在你想的那天付錢,食物看起來可愛。步行10分鐘到海灘,20分鐘到碼頭,15分鐘到主*****。它是3*,所以如果你想5*不要去這裏。我迫不及待地想回去!

Positives - Gorgeous pools with plenty of sun beds no need to wake up early and reserve, the beds at top in middle of the pool are great very comfy. Aqua fit was fun the lady instructing it was lovely. Bar in hotel was nice better cocktails than pool bar. Nice spacious rooms I liked that it was little villas which meant no noise from other guests. Room was clean. Entertainment was good for children. Was aloud to keep our Allinclusive wrist bands on after checkout untill we went. Lots of seats in bar area and outside. Grounds are well maintained. Animation team were good - Lots of toddlers and little children having lots of fun around the pool. Negative - restaurant is not appropriately staffed we went a few evening/ lunches with no drink due to it being table service for drinks, asked to be served and waiter not had time to come back. All waiters seemed very rushed of there feet. Also tables aren’t cleaned and re made quickly enough so we had to ask for a table to be made most evenings and then they were remade with no cutlery. The Pool bars pina coloda is not a pina coloda just tasted like a sour slush unfortunately. Lots of ques at the bars which resulted in us going out most evenings. Lack of entertainment for adults. Upon checkout we asked to leave our luggage in the luggage room we were told we aren’t aloud due to it only being for check in guests!! We were told we had to leave them in the open infront of reception, anyone had access to the bags and luggage. Despite expressing our worries and the luggage room being empty we were still told NO! I went back to get something out my bag and nobody looked or questioned if it was my bag I could have been anyone!! We had to keep our passports and documents in our beach bag and watch them all day at the pool and making sure they didn’t get wet. I found this very disappointing even 3 star hotels have luggage rooms for all customers. I’m sure when somebody’s items get stolen this will soon be changed… Overall 3* hotel due to service and food

First time staying in a H10 hotel and overall we were really impressed. All over the hotel is lovely and clean Staff are amazing. Nothing is too much trouble Good location. Short walk to the seafront, the harbour or Playa Blanca All inclusive drinks were brand spirits and good measures Food was varied. Italian restaurant was lovely. Pool bar had a good menu for lunch or snacks. If you go to the buffet restaurant at the end of each service the food is lacking. It’s colder and been stood out for longer. Room was spacious with aircon. We were at the back of the hotel so overlooked the car park but it was quiet. Room cleaned daily. They provide shower gel, shampoo, conditioner and body lotion. Also in the bathroom is a hairdryer which is ok for short hair but you have to hold the button on. Toothbrush, shave kit and tissues also provided. Bottled water and drinks in the fridge when we arrived but they are not replenished. You can buy a bottle from reception for 4 euros that you can fill from the water machines around. The bed was huge and comfy. And the sitting area was spacious and sofa was comfy. The TV has only news channels in English. There is entertainment in the daytime by the pool. Singers, DJs etc. evening entertainment varied. Some excellent and some hilariously bad. One pool was heated but the other freezing. But small so ok for a dip but not for swimming. Not a huge amount of parasols for shade but we managed to find somewhere to sit each day and a parasol when we needed it. The spa is lovely. I had a massage and it was very good and relaxing.

對於想要捕捉普拉亞布蘭卡城市風采的旅客來說，厄爾巴尊貴套房飯店 - 限成人入住是一個理想的選擇。旅客們會發現布蘭卡灘、Papagayo Catamaran和C4 Bar Lounge Club距離飯店都不遠。飯店佔盡地理之宜，Marina Rubicon、Museo Atlantico Underwater Museum和Sea Kayaking Lanzarote離此都很近。在空閒的時候，去大廳吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐，飯店可提供客房服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾，不妨去附近的Playa Blanca Restaurant（地中海菜）、The Italian Job（西餐）或Casale Franco（西餐）品嚐下一流的推薦美食。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間，這其中包括按摩室和健身室。24小時開放的櫃檯服務可為您隨時提供訊息，以幫助您探索這個魅力之都。

不論是商務還是休閒旅客，H10蘭薩羅特公主飯店都能讓您的蘭薩羅特島之行變得更加美好而難忘。在該地區觀光很容易，Papagayo Bike、Sea Kayaking Lanzarote和C4 Bar Lounge Club都在飯店附近。飯店坐落於One旁邊，附近的Catlanza也是值得遊覽的地方。客房內的所有設施都是經過精心的考慮和安排，包括房內保險箱、空調和衣櫃／衣櫥，滿足您入住需求的同時又能增添家的溫馨感。有飲水需求的旅客，飯店還為您提供了電熱水壺。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。您可以到酒吧與朋友暢飲聊天度過閒暇時光。如果旅客願意，飯店可以提供滿足需求的客房送餐服務。相信按摩室周到的服務和室內泳池一流的設施，會讓您擁有別樣的體驗。飯店配置有會議廳，定能滿足您商務活動方面的需求。如果時間充裕，旅客可以在禮品廊給好友挑選精緻的禮物。

對於想要捕捉普拉亞布蘭卡城市風采的旅客來說，拉布蘭達阿利薩套房飯店是一個理想的選擇。附近很多景點，包括Kikoland - Family club、One和Playa Flamingo都離飯店不遠。飯店坐落於Buskers Bar邊，附近還有很多景點包括Paseo Maritimo和Playa Dorada Beach。客房內的所有設施都是經過精心的考慮和安排，包括房內保險箱和空調，滿足您入住需求的同時又能增添家的溫馨感。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。在酒吧點上一杯消除一天的疲勞，對於旅客來說是一個不錯的休閒選擇。如果您喜歡安靜的用餐，飯店可以提供房間送餐服務。對於顧客來說，可以在室外泳池享受鍛鍊的樂趣。24小時開放的櫃檯服務可為您隨時提供訊息，以幫助您探索這個魅力之都。

我們度過了一個夢幻般的住宿,設施很棒,工作人員非常友好,沒有什麼太麻煩。酒店的餐廳非常棒,在雅扎自助餐的選擇超級棒。Islas Lobos是一個很棒的兒童收費區,可以享用安靜的早餐。Don Giovanni不是很好,除非你堅持披薩和意大利麪,我們本來希望看到Tapas酒吧開放。非常小的抱怨,他們在房間內設置了大屏幕智能電視,這些電視不是很巧妙。他們對英國頻道的選擇有限,這足夠公平,但要將 Netflix 、 Prime 和 YouTube 應用程序放在一邊,以便所有國籍的人都能登錄他們的賬戶,並擴大他們的選擇,需要多少錢。有時晚飯後回到房間,在電視前放鬆一下,而不是在休息室聽鋼琴家,這是4年來的第二次住宿,我們會回來的。