My family and I traveled to the Kruger National Park game reserve in July and spent several nights at Imbali. I was born in South Africa and grew up going to Kruger, but I had never stayed at Imbali. Well, without question, I’ll be back! The lodge and accommodations were wonderful - you feel immersed in the park, but enjoy great luxury and comfort. What most stood out about our experience were the people. First, our guide, Charl, took us on multiple safari drives a day, and he was exceptional. His passion and enthusiasm for his work was infectious and the way he engaged with us throughout our time there made for a very special experience. But it was all the staff, including the chef, Matilda, who went above and beyond to always make us feel welcome and to accommodate any special dietary needs. I have always known there is something remarkably special about Kruger, and now, having stayed at Imbali, I can say, it is a perfect compliment to this experience.
the camp it's beautiful, only 6 rooms so service it is very personilized, the view from the room it is amazing and can be alone a safari itself because you see so many animals passing by your outside balcony. the room is very big and bery comfortable and food just great. the staff Ronaldo and Louis and manager Daniel was just amazing. our safari guide Hali was super experienced and manage to make us live unbilieveble emotions, I highly recomend Hamilton Camp
Our stay at Shalati was fabulous! It offers everything a traveller could expect and more. What a magnificent setting - with the train on the bridge over the Sabie River where you could watch the sun rise, and gaze at the birds flying overhead and the game wandering along the banks or through the water. Then there are the morning and afternoon game drives. Our guide, Tebogu, has eagle eyes, making sure we never missed a thing and happily shared his depth of knowledge about the bush with us. We also loved that every member of staff had a smile on their face, were friendly and always ready to be of assistance. We felt like they were there just for us, even though there were many other guests staying there too. The accommodation on the train is delightful with each carriage room beautifully appointed and meticulously maintained. The food on offer was also impressive, not only catering to almost every dietary need with a large selection of options but everything was delicious. Perhaps though what we loved most is the genuine sense of tranquillity and peace at Shalati, a quality not easy to find in the world and certainly not one that can be contrived or engineered.
訪訪客We had a TERRIBLE experience in this place, that we want to share with everyone. The first day we arrived we booked a safari through the hotel, which did not meet the specified schedules and returned us more than two hours earlier than proposed. The guide never told us why, we understand that it was a quiet day and there were not many animals but that is no reason to return abruptly despite having paid for a full day safari until the afternoon. We politely mentioned this to a lady at the hotel since they managed our tour. Suddenly a man who claimed to be the administrator appeared and told us that if we were not happy with his services to leave. We were shocked, at first we didn't understand. The man named started yelling, apparently he has an anger problem, and literally kicked us out from the hotel. We had paid a very high fee to the same lodge to take us to our next accommodation and the man was the only one who could take us. He grabbed our suitcases and started putting them in the car while he told me that he was stealing coffee from the hotel because he opened my things and saw that I had coffee bags (of course wasn’t the case, that was my coffee). Between screams and disrespect, the lady who also worked at the hotel tried to calm him down (she understood the terrible situation) to which he continued to act violently. We were scared and just wanted to leave. She offered to take us in her car but since there wasn't room for everyone, some of us had to go with the man. We were very afraid on the way, the man crashed into some signs of the new lodge we arrived at. then he opened the door and began to say that he did not want to see us again and that we should leave, that we were not welcome. Really, words are not enough to describe how horrible it was to go through those moments. I have some videos in addition to the photos (tripadvisor won't let me post videos). but there is nothing that can reflect what we feel at that moment. I understand that there can be a misunderstanding anywhere (even when we were right about the tour) but what happened next is something that neither in the most luxurious nor in the cheapest hotel can happen. It was an attack, a lack of respect and an aggression on us, guests and clients. The worst thing is that the hotel denies everything so as not to have any ”bad” comments on networks and in their official response through Facebook they only say we had problems with our transportation and tour guide and that it ”has nothing to do with the accomodation” . It is totally false. Our complaint is against Kruger Riverside Lodge, because it was its administrator who attacked us for no reason. We have already made our complaints with booking and in many places but the man who attacked us always responds with lies and diverting attention to events that never occurred. The truth is only one, they literally kicked us out of the place without caring about anything and treated us in the worst way. Please never go to this place
The Lodge was arranged as part of a National Geographic tour. Our tour group stayed two nights as we spent time in Kruger National Park. This lodge was very nice, clean, well staffed, and convenient to access the Park. The restaurant and food were both excellent. One evening we had dinner at the outdoor event area under the stars which was a nice change. Rooms were spacious, with a deck overlooking a pond. I thoroughly enjoyed my stay and would return.
Basic accommodation, but very clean and spacious, with comfortable beds, in the heart of the countryside on the edge of Kruger National park. Meals were good and plentiful. A barbecue was enjoyed on the first evening, with some entertainment provided by the staff. Other meals were held in the dining area, near the bar/lounge area; both enjoying a pleasant outlook, towards the pool and beyond. We enjoyed a full day safari and an afternoon one; both were fantastic with lots of sightings and we were fortunate to have cheetahs cross the road in front of our jeep. A truly fantastic experience.