埃德蒙頓機場福朋喜來登飯店(Four Points by Sheraton Edmonton Gateway)

We are happy with our stay

Friendly and helpful stay. Clean. Parking easy. Convenient location.

Hotel was fine. Didn’t list that their restaurant/bar was closed for renovations. The suite we got was listed on ******* as “separate bedroom” and wasn’t. Made putting a 1 year old to bed much harder and was the only reason I needed that separate bedroom.

Everything was great except that the restaurant was not open and I was expecting a restaurant on site when I booked.

I paid extra through ********** for “perks” free breakfast, etc and once I checked in I found out this hotel has never had free breakfast. So be carful of hotels trying to get more money out of you for nothing.

When we arrived we were given our keys and when we went up to the room it was occupied still, decided to wait in the restaurant and have a drink and an appy ( Whitespot Restaurant) which turned out to be terrible service and we were overcharged on our bill. The manger came out and gave us $7 back which was not the amount we were overcharged. We went back to the front desk 1.5 hours later and our room was finally ready. When we got to the room it was not what i paid for, i paid for an excecutive 1 bedroom suite and it was a king size bed but not a 1 bedroom. Decided just to go to bed and leave the next morning. Not a great experience and i wont be staying there again!

Great lobby and staff, and a fantastic restaurant. The food was incredible. Went to lay in bed to have a great nights sleep and encounter THE worst hotel bed I have ever experienced. In the most expensive suite available. A bed that should have been in a dumpster…The bed was only half usable. One side was a big divot, broken springs coils, as if someone had slept in the same place for 25 years. I was honestly impressed with this hotel up until that point. The one thing hotels should strive for is a comfortable sleep/bed. Everything else should be secondary. Not in this case. Far from it. We stay in Edmonton quite frequently and this will be the last time we stay at the Four Points (Which is unfortunate because the restaurant was truly incredible)

The property is very nice and clean but too much disturbance in the morning hours, there house keeping peoples start disturbing guest at 8:00am very noisy and unpleasant.