埃德蒙頓中心德爾塔套房飯店

車輛在停車場被偷了，保全很差。除此之外，工作人員很友好，盡力提供協助。

I loved the service at the Delta. They were so accommodating and helpful during check in, and would greet us anytime we were exiting or entering the hotel. The best customer service came when we received a ticket during our final stay (from the Edmonton parking authority). We parked, went in to pay, and in the 5 minutes between parking and payment, were ticketed. We informed Gracey at the front when we checked out. Not only did she contact the parking authority and get the ticket waived for us by providing them with our receipt that we had paid the hotel for parking, but she also followed up after with proof that the ticket had been canceled. This was great customer service and left us very relieved. The area around the property is not the greatest - lots of homeless people asking for money, etc. We were at a conference a couple of blocks away and felt uncomfortable walking back to the hotel late at night. However, this is not the hotel's fault and is mostly due to it being a downtown location.

Room was freezing maintenance Had to take us up a plug-in heater. Garbage all over the floors in the lobby close to the elevators public parking only leaving your vehicle in an unsafe area and $35 if you pay through the hotel for parking outrageous this will be the last time we stay at the Delta in downtown Edmonton

Was given an upgrade to a suite upon check in which was nice but not needed. The thing I was very disappointed with was checking my emailed receipt later that day to see that I had been charged $35 plus tax for parking my car. And to have to walk down stairs in the parkade that smelled of urine and *****.

Essentially the mall has become a homeless encampment and the Delta is one of the few remaining functional businesses there. Neighbour was snoring all day and talking on the phone all night with paper thin walls so it felt like they were in the room. Ended up leaving the hotel in the middle of the night because of it.