西埃德蒙頓凱藝飯店(Quality Inn West Edmonton)

Rooms were clean and updated. Breakfast buffet was decent. No complaints

The hotel is clean and neat. The breakfast offers sufficient choices but some of them does not taste good.

Check inn and out was quick and fast, Friendly stuff.

While the staff is not to blame for my very poor experience, they tried their best with what they have. First, the key card mechanism to open the door was malfunctioning. I told front desk they did nothing, did not even apologize for the inconvenience. Second, no microwave in room. Third, hair dryer did not work. Fourth, was awoken at 3:30am but a group of very inconsiderate women who thought it was acceptable to bang on walls and doors while hooting and hollering all the way to their room and while in their room. Fifth, I tried using the in room phone to call front desk but clearly they took the phone off the hook. I had to use my cell phone to call them directly to get help with those ladies. Overall my experience was not good

Good location as it was near WEM. Upon arrival we were introduced into 2 dirty rooms! Vending machines were not working, no hot buffet breakfast and diapers bags with awful smell laying on the floor for the whole night. Won't book this place again

You get what you pay for. Stairwells smell peed in, smoked in, and the rug is, outdated to say the least. The room was fine except for a blood stain on the outer sheet. Fridge was like having an aquarium in the room all night. No microwave,which could have brought up the rating. Very limited tv channels.