SureStay Plus Hotel by Best Western Edmond

Scarsa pulizia sia degli ambienti comuni che in stanza. Sulle porte è scritto che è in fase di rinnovamento. Potevano comunicarlo anche prima.

This property needs to be renovated. There was a musty, moldy smell to the whole building, not just the room. There was food on the floor inside the doorway to the stairs and the stairway smelled like vomit. In the room, under the mattress there were still food crumbs and some crumpled up napkins from the previous guests. It was uncomfortable.

Where do I begin.....There's no true security for the hotel. Anybody can come thru those doors of the lobby. The vending machines are outdated, still offering cash only for the drink and snack machine was a turn off, went back to bed hungry. No workout facility. Most hotel rooms are up to date with at least good size bath & body wash addition to the bar soap feature. There was no USB port lamps or USB feature to charge my devices with If breakfast is being offered, please cook enough for more than 2-3 people at a time. Make other options. The same eggs and that nasty ass McDonald's breakfast sausage turned my stomach inside out. Outdated juice machines. There was no updated toaster, no waffle maker, no cereal options, etc, etc. This Hotel property needs a Hotel Rescue ASAP

Had problems with my key every time I left the room my key got deactivated, my watch came up missing with no help from the staff ,we called about my watch and they hung up the phone, i will never stay there again .

It appeared the carpet hadn't been vacuumed in awhile, but everything else about my stay was a blessing.

The room was nice and comfortable. The sitting area was set up nicely. All in all it was a good experience. Would stay there again.