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5星級

愛丁堡 - 喀裡多尼亞華爾道夫飯店
4/5125 評價

愛丁堡 - 喀裡多尼亞華爾道夫飯店

西區 愛丁堡|距離Donaldson's Hospital Building1.18km
Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

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瀏覽用戶對愛丁堡飯店的評價

正在尋找Donaldson's Hospital Building附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
坎伯蘭飯店
3.8/554 評價
西區
太好了!
愛丁堡小屋
4.1/542 評價
西區
首先,我不喜歡無緣無故地談論任何地方,然而這個地方有如此大的潛力,但需要有人在那裏管理它,並從它中獲取最好的。房間很寬敞,有一張舒適的牀,一個新裝修的浴室和免費停車場,這是我預訂的原因(因爲沒有很多地方有免費停車場)我決定把早餐包括在內,而這就是它全部落在路邊的地方。當我們到達早餐室時,有麥片在展出,但沒有牛奶。我們剛走過走廊,清空房間,打掃房間的傢伙進來給我們提供菜單,他不見了,因爲他也在接待,但回來時拿走了我們的訂單(雖然我們要求牛奶,但沒有人到,我們吃到蘇格蘭的早餐(當然是同一個傢伙去煮的,因爲他已經走了好久了),它不適合孩子。產品真的很差,烹飪得很爛,我們被給了白色的吐司(從來沒有要求任何替代),餐具都褪色了,而且是黑色的。這家酒店不是廣告中的4星級酒店。第二天早上,又是同一個傢伙跑來跑去,什麼都幹(不是他的錯,他盡力了)總結一下,我只會用這個地方做房間,但不要吃早餐,不值錢。希望這個潛力得到認可,有人給這個地方一點TLC,可能很棒。
帕默斯頓套房飯店
3.8/548 評價
西區
I start with the positives - the room was clean and quiet, the actual bedroom was nice and full of character. It is a great location for the city centre. The negatives though, there were stains all over the walls in the bathroom and kitchen, the kitchen cupboards looked old and crumbling, the window wasn’t able to be locked in the internal quadrangle and the staff were unfriendly. For the 500 pound price tags for a family room for two days, I was expecting more. We could have had a better experience at a hotel.
命運蘇格蘭-釀酒廠之家
4.5/540 評價
西區
酒店位置很好,離愛丁堡城堡、王子街都很近,離皇家英裏大街倒是稍微遠一點,不過步行前往都可以的,小城很適合步行遊覽。 酒店實行無人化管理,根據你入住的密碼自己打開大門和房間門就可以了。我們是一家5口入住,帶小孩,住的套件,房間很大很乾凈,設施齊全,可以自己做飯,餐具、鍋具都配備齊全(不過好像沒見到微波爐),這對於有些吃不慣英國飲食的我們實在是太好了。屋裡甚至提供了吸塵器、洗衣機這樣的設備,很符合我們的居家習慣。 價格略高,但對於我們5個人入住的情況,相比訂兩個單間,還是划算很多,特別是能自己做飯這真是特別好。 特別需要提醒大家的是,酒店會在入住前7天和1天時給大家發郵件,裏面會有入住的房間號和密碼。如果是在攜程上訂的,因為他們可能是又通過其它渠道去訂,預留的郵箱不是我們自己的,我們收不到郵件,一定要提前一天和攜程客服聯繫,要到這些信息,然後就可以入住了。因為公寓是無人化管理,臨時遇到問題溝通起來會有所不便。
愛丁堡福朋喜來登飯店
4.2/523 評價
西區
絕佳的預算選擇。乾淨、舒適、友好、位於市中心 ✅ 沒有在這裡吃早餐,但看起來不錯,酒吧區也很熱情。靠近乾草市場車站和進入城市的主要巴士路線。非常適合商務、情侶或參加城市特別活動時入住。
愛丁堡海馬基特旅屋飯店
3.4/543 評價
西區
The hotel is just a few minutes from the train station and many shops and restaurants, but it's on a residential side street, so it's nice and quiet. The building is beautiful and quaint, with winding halls and nice views over the courtyard and city from the upper floors. The room was clean, with a comfy bed, plenty of space, and enough outlets for all your devices (sometimes a problem in older buildings, but not here). And last, but not least, although we were only there one night, the staff were very helpful and friendly. All in all, a very nice experience, and, after having looked at many AirBnBs in the city, a good value for the price. Would definitely stay again!

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