SureStay Plus Hotel by Best Western Odessa

I thought I'd done my homework by reading reviews, but I had a rude awakening to the power of paid reviewers. This place is an absolute dump. Stains on the bedding and walls. Shower curtains supported by zip ties. No breakfast, even though it was advertised. Absolutely abysmal accommodations. To make matters worse, Best Western customer service just made sure I knew that their properties are independently owned/operated. If you're going to put your name on something, I recommend requiring some minimum standards to be met. This will make me leery of any BW property in the future.

To start off the hotel was simply affordable luxury at its finest! From the elegant interior as you walk in the lobby. The room was well cleaned, had led lighting, and a large T.V. With all the channels. After setting down in my room I had went to go check out the INdoor pool, which was large and spotless.

Very nice and up to date hotel. This hotel is one of the best hotels in Odessa. With its indoor pool, spacious room, large beds, warm shower, high quality air conditioning, and its affordable rates!!!

This hotel used to be anything but clean and comfortable. the current management have really made this property into something to be proud of. The rooms are clean and in good overall condition. The Pool area used to be anything but a place you would have felt comfortable swimming in and now it is clean and wlell maintained. I don't normally review hotels when I stay there but this time I just had to sing the praises of this particular hotel and personally commend them for the hard work and effort it took to get this properthy in the shape it is now.

Very quick check in process, clean rooms, and a huge indoor pool. I had stayed her for three night and felt like it was home. The television had all the channels and air conditioning worked perfectly.

Very good hotel, rooms are very nice, quiet, large tv, newly remodeled, large nice and very well kept indoor pool, good washers and dryers, very large parking area with two large diesel truck parking.

I will never stay here or at Sure stay plus because they have the Best western name but not the best western standards. I will stay else where and pay more money before I would ever stay at sure stay again.

The lady who checked us in was incredibly nice!!! Really clean and best shower I’ve had at a motel.

The property is nice and quite, huge 18 wheelers parking. The guy on front desk was nice and polite.