「We stayed her the night before our cruise, the hotel is spotless, the rooms comfortable,there is an extensive carpark , choice of eating areas,. Breakfast was self service and had everything you could want. There is a large and I mean large Asda nearby .
The staff in the hotel are young and great .
Would we stay again … already on it to book next year」
「I checked in at 3pm and the air conditioner did not work it was like a warm hairdryer. The temperature was 28c inside the room it was very hot a heat wave that day. I went down stairs and the reception was empty. I had to wait for 15 mins then
some one called raman eventually turned up and was uninterested to say the least. She told me that it could be controlled from behind the bar or something
like that but that is not true. I had to ask again 3 hours later this time she got some boy to come out from behind the bar to claim he had a control of all the
air conditioners in the hotel. Why the lies, after emailing trip .com they admitted the AC was faulty and I moved to another room. It was trip.com who helped me not the disinterested staff why didnt they move me the first time. Not impressed.」