住宿方回覆: Dear Guest,Thank you for your positive review and recent stay with us.We look forward to welcoming you back.Sincerely Yours,Rens Breur - General Manager
住宿方回覆: Dear Lvxingyouke,Thank you for your positive review and recent stay with us.We appreciate your comments with regard to the parking fees and credit card authorization. Please note that the pending authorization will simply release and no refund will come through as such. I am sorry you have been inconvenienced.We look forward to welcoming you back.Sincerely Yours,Rens Breur - General Manager
住宿方回覆: Dear Pallaston,Thank you for your positive review and recent stay with us.We look forward to welcoming you back.Sincerely Yours,Rens Breur - General Manager
住宿方回覆: Dear 殊樂嗶嗶,Thank you for your positive review and recent stay with us.We look forward to welcoming you back.Sincerely Yours,Rens Breur - General Manager
住宿方回覆: Dear Guest,Thank you for your positive review and recent stay with us.We look forward to welcoming you back.Sincerely Yours,Rens Breur - General Manager
住宿方回覆: Dear Nkman,Thank you for your positive review and recent stay with us.We look forward to welcoming you back.Sincerely Yours,Rens Breur - General Manager
住宿方回覆: Dear Lijinwen,Thank you for your positive review and recent stay with us.I am grateful that you took the time to share your detailed feedback. I have personally reviewed your comments and have escalated them to our Director of Rooms to ensure the issues you encountered are thoroughly investigated and addressed.We look forward to welcoming you back.Sincerely Yours,Rens Breur - General Manager
住宿方回覆: Dear Daxiquefei,Please accept our most sincere apologies for not meeting your expectations, I am genuinely sorry that we have left you with this perception.I do appreciate that this has not been a great stay and genuinely welcome the opportunity to change your perception on another occasion.Sincerely Yours,Paul Flett – General Manager
住宿方回覆: Dear Guest,Thank you for your review and for calling out our people.We appreciate your comments with regard to the additional points noted during your stay as we view these matters with importance.We look forward to welcoming you back.Sincerely Yours,Paul Flett – General Manager