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貝利斯飯店式公寓
4.2/545 評價

貝利斯飯店式公寓

珀斯市中心 East Perth|距離哈羅德·博厄斯花園0.34km
Arrival went almost smoothly, rooms weren’t ready and were still being cleaned on arrival, no biggie we were informed they were under staffed that day which was understandable and we didn’t mind at all waiting but then the problems didn’t stop….lifts broke down minutes after checking in, not managements fault but the lack of building knowledge or how to get to our rooms via stairs was disappointing, only when my partner explained about the fire escape doors being exit only for the 5th time was a key finally sourced to give access to our floors and rooms (with all our valuables and keys in it!), following this we found our friends key card had stopped giving access to our shared apartment room which was quickly sorted…..or so we thought….hallways and rooms had a slight mouldy smell, lamps missing light bulbs, 2 of the 3 aircons just not turning on at all (even after following manuals provided in the back of the guest book and trying multiple different remotes!) all of which we deemed too difficult to even bother bringing up with management due to our previous interaction. After returning from the city late at night we found out or key card had now stopped working and we had no access to our apartment! After calling the after hours mobile only to find its now disconnected we called the land line provided to find the so called ‘night carer’ which turned out to be someone from a neighbouring building with also no knowledge of the apartments! After attempting to give us access to the master key from the lockbox at the front of the building (wrong code no access again surprise, surprise) frustrated and tired we gave in and ended up asking our friends to cut their night short to come back and try their card to let us in. When addressed with reception the following morning about the previous nights debacle we were treated to a blank stare and unapologetic response after fixing the card for us my partner asked the receptionist if this would possibly now cause our friends card to stop working again to which we were told it would and she’d need both cards to be brought down at the same time to be able to give them simultaneous access….*** so they knew only 1 card would have access from the beginning….Huge, Huge lack of management and training. How about instead of being defensive and finding excuses to every review you actually do something and spend a day (or week) training your staff!

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正在尋找哈羅德·博厄斯花園附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
百利汽車旅館
3.9/573 評價
珀斯市中心
這是我最後12個月的第4次住宿。我喜歡它在東珀斯的中心。房間寬敞,浴室和帶微波爐的小廚房區域很乾淨。距離IGA5分鐘路程。有很好的安全停車場。
Crowne Plaza 珀斯
4/5120 評價
珀斯市中心
Good way to land in Perth after a 10hr overnight flight from Beijing. The team did their best to get our room ready early at no extra charge - a godsend with kids. Rooms were spotless, quiet and the perfect temperature. Buffet breakfast meant we didn’t have to worry about food in the mornings. Good location for downtown and Swan River strolls. Free laundry was also much appreciated. Only note would be breakfast room gets very crowded after 8 so better to get in early as staff struggled to seat people and keep service moving. But again they made every effort to sit us together and get the kids fed. Big thanks to the team!
珀斯大使館品質飯店
4.1/565 評價
珀斯市中心
酒店地理位置好,雖然設施偏老,但勝在乾淨整潔,早餐品種豐富,很新鮮,這個價位裏性價比算是很高了。酒店停車方便,需要停車費。一共住了3天,其中一天早餐忘記錄入,正巧我摔跤走路有點不便,來回確認花了點時間,這個是否應該由餐廳電話和前台確認解決?
宜必思尚品東珀斯飯店
4.2/5116 評價
珀斯市中心
我們預訂了這家酒店的位置,而且它相當新。房間很小,佈置相當不舒服,例如3條腿的小牀頭櫃,感覺搖晃和太小,除了手機之外什麼都放不了。酒店電話不人性化,我們根本不能通過前台。最讓我煩惱的是次帕客房服務。杯子有時不洗,洗浴用品沒有補充,其他一些小細節似乎表明,即使牀是做的,衛生紙也有三角形摺疊,但清潔沒有完成。這也是我們入住的第一家週日和公共假日沒有打掃房間的酒店。TripAdvisor上的房源表明提供瓶裝水,但我們的住宿情況並非如此。我們曾經預訂房間的預訂網站表明洗衣設施,但事實證明,當你入住時告訴你最近的自助洗衣店在哪裏時,它只是一張紙上的一條線。我想這是一個個人喜好的問題,我更喜歡可用的,舒適的傢俱,而不是像鉻鑄鐵這樣的技術鍾和哨子。我發現傢俱,甚至肥皂和洗髮水瓶的標籤,以一種意味着時髦的方式,“信息表”等相當俗氣。我想如果你只住一兩晚,那就沒問題了。我們肯定不會再住在這裏了。
貝利斯飯店式公寓
4.2/545 評價
珀斯市中心
Arrival went almost smoothly, rooms weren’t ready and were still being cleaned on arrival, no biggie we were informed they were under staffed that day which was understandable and we didn’t mind at all waiting but then the problems didn’t stop….lifts broke down minutes after checking in, not managements fault but the lack of building knowledge or how to get to our rooms via stairs was disappointing, only when my partner explained about the fire escape doors being exit only for the 5th time was a key finally sourced to give access to our floors and rooms (with all our valuables and keys in it!), following this we found our friends key card had stopped giving access to our shared apartment room which was quickly sorted…..or so we thought….hallways and rooms had a slight mouldy smell, lamps missing light bulbs, 2 of the 3 aircons just not turning on at all (even after following manuals provided in the back of the guest book and trying multiple different remotes!) all of which we deemed too difficult to even bother bringing up with management due to our previous interaction. After returning from the city late at night we found out or key card had now stopped working and we had no access to our apartment! After calling the after hours mobile only to find its now disconnected we called the land line provided to find the so called ‘night carer’ which turned out to be someone from a neighbouring building with also no knowledge of the apartments! After attempting to give us access to the master key from the lockbox at the front of the building (wrong code no access again surprise, surprise) frustrated and tired we gave in and ended up asking our friends to cut their night short to come back and try their card to let us in. When addressed with reception the following morning about the previous nights debacle we were treated to a blank stare and unapologetic response after fixing the card for us my partner asked the receptionist if this would possibly now cause our friends card to stop working again to which we were told it would and she’d need both cards to be brought down at the same time to be able to give them simultaneous access….*** so they knew only 1 card would have access from the beginning….Huge, Huge lack of management and training. How about instead of being defensive and finding excuses to every review you actually do something and spend a day (or week) training your staff!
蒙特克萊爾精品公寓
3.7/5116 評價
珀斯市中心
I am not one for complaining and have always been a very understanding customer, however, our most recent experience is something I feel needs to be rectified or at least expressed for improvement purposes. After attempting to contact Mont Clare Boutique Apartments in regards to a possible cancellation, we were told that due to booking through a third-party, we would need to directly contact them and seek cancellation refunding (a US number). After doing so, the third-party business was extremely understanding of our unforeseen personal medical situation BUT informed us it was actually Mont Clare Boutique Apartments that had the overarching decision and they would email a cancellation request on our behalf. I then followed up and rang Mont Clare again and explained the situation, to which I was told “Ok not a problem.” But upon receiving the email request, Mont Clare staff proceeded to decline our cancellation. With not being able to afford to lose out on a large chunk of money, we proceeded with our stay. Travelling 3.5 hours from the country, we made sure to arrive within the stated Reception hours of “Monday - Thursday 9.00am - 7:00pm, Friday 9.00am - 6am (Sat Morning), Saturday 9:00am to 6am Sunday Morning and Sunday and Public Holidays 9.00 am - 2.30pm” as stated on BOTH their website AND their front door. However, reception was closed and we were unable to contact the emergency number. Luckily for a helpful patron that instructed us on how to check-in, we managed to get ourselves and 18-month-old inside. When we got to our room, the air conditioner was on but doing nothing, so we proceeded to turn it to the lowest temperature and highest setting where it remained for the duration of our stay, doing nothing. We had to purchase a fan in order for our daughter to be able to sleep. Our instruction paperwork also stated that the pool was out of order and we would need to use the one across the road at the Aldernay and upon using the Gym, every piece of equipment was broken except for the treadmill (two things I booked this accommodation for and that I believe should have been refunded or rectified more professionally). The next day we discovered the television remote volume buttons weren’t working, so I rang Reception, at which point I was told “Well if the channels work its not the remote, can’t you just use the buttons on the TV instead of the remote?”. Other issues we found that we did not contact Reception about were stained and ripped carpets and couches, broken cupboards in the kitchen and bathroom, stove and oven top settings worn out so I didn’t know which setting was which when trying to use it, faulty settings on the washing machine, holes in the walls where power points are located behind the beds, a dirty sock under the bed, the horrid stench of cigarettes and ********* upon every exit of our room and springs visibly sticking out of the bed. Our major issue however was the broken clothes dryer. We booked this accommodation g

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