杜塞爾多夫設有 Spa 的熱門飯店

酒店地理位置很好，設施中等偏上，算不上豪華。下午三點入住排隊check in排了半個多小時，而且電梯也很慢，每次都大批人排隊。總體評價很一般。

Amazing experience from A to Z Arrived at Hotel with fantastic parking spaces and ability to charge the car. Receptionist upon check-in have been super accommodating and professional, she was helpful, smiley and very complimenting thank you Pauline!!! Room was immaculate, contained very sustainable material with amazing and spacious layout and fantastic view. Huge thanks to all housekeeping staff without exception. They prepared baby cot to our daughter with bathrobe, slippers and shampoo, conditional and lotion with some wonderful toys as well!! During the stay, they did a wonderful job day in day out with refreshing and preparing a very welcome room. Huge thanks to the F&B team at both bar and room service. They placed amazing fruits basket upon arrived with a lovely letter. Bar staff, they were smiley, professional and very accommodating, playing with our daughter and asking always if we needed help etc and making the best food and drinks with special shout-out to Eike for being amazing dusting our visits! Breakfast staff were very nice despite how busy the area is during that weekend and they have ensured to seat it somewhere quiet and prepare baby seat for our daughter, they were attentive with coffee, eggs and everything else, thank you for your hard work! Lobby, wonderful and luxury layout with amazing atmosphere, concierge / bellman Bashir or Rachid ( please excuse my spelling) was a very wonderful guy, he was chatty and funny even our daughter was running toward him, you are so kind! Lastly, we had to checkout after amazing stay to be helped by one in a million receptionist her name is Paula if am not mistaken on 28th May around 13:00! Location is fantastic, hotel is wonderful and everything else is spot on. Suitable for families, corporates and leisure!! Thank you to all the staff!!!!

First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!

全世界我最愛的酒店，沒有之一，美第奇家族美術館的酒店。勞斯萊斯的備用車，500多年的老古董全銅浮雕的門把手，國王的紅色座椅…，博物館級的雕塑、掛毯…。遺憾新裝修的房間把老油畫替代掉了…。還是愛美第奇

描述您在酒店中體驗到的服務 告訴我們您對房間的體驗 評價一下環境和設施 上傳真實拍攝的酒店照片 說說酒店的優點和缺點

我必須說 我住在馬里奧特·德塞爾多夫海斯特酒店 三天的入住是非常失望的儘管1月訂了一次預訂,電話給我說我希望在樓層樓上有個房間,但我還是在樓層樓上有個房間。房間還可以坐輪,儘管我明確要求不要接到任何。當我抱並提醒我幾個月前,我已經開始進行預訂修改時,我被了,說接待機不做房間分類,我早該來了。但是我到達了23點之後,所以我不能早點來。後來我被告知一些亞洲人已經延長了他們的入住時間,所以沒有房間可以空。房間本身(直的子)好像已經沒有住了幾天甚至幾周。有髒子,子破了,辦公室子被了,沒有鐵,都了。我問經理 我收到一張卡片看來這張地圖上的女士不存在,因爲在幾天之後她甚至沒有覺得自己需要確認收到電子郵件,更不用說給我一個答案。特別令人遺的是,接待所沒有提供任何升措施,除了員工不負責我的問題。總體而言,我不能推馬里奧特·德塞爾多夫海斯特酒店。服務不夠,房間不適宜,不合理的費用。城市肯定有更好的選擇。

這是一家很不錯的酒店，有着很好的食物。它位於一個非常好的城市的中心。就在阿爾特施塔特附近。對於我來說床有點硬。應該要有一個備用選擇。杜塞爾多夫有集會時很難訂到房間。

沒住的成，價格挺貴，看圖片可能環境不錯，雖然沒住的上，不知道真實情況是什麼樣的，希望是名副其實的賓館

除了我希望我能住更長的時間之外,我不能說太多關於我們在這裏的住宿。工作人員和服務從開始到結束都是完美的,非常專業,但同時具有個性。

環境一流，就近杜爾塞多夫機場.酒店設施盡有.而且餐廳水準一流.唯一美中不足是由機場到酒店需然好近，但好像有很多**.太夜要小心.