We went to do laundry and both dryers were out of service. We asked maintenance if we can use their dryer downstairs and he told us to ask the front desk after our clothes were washed in the public washer. My boyfriend went and asked the person at the front desk if we could use their dryer once our clothes were washed because both of their dryers were broken and she said no..we need to go to the laundry mat. That was after I had already been down there and asked for $5.00 in change to use their washer and dryer.
We were woken up at 7:30 by alarms going off because they were fixing something in the hallway.
Our room was on the 4th floor and we had to carry our luggage down 7-8 flights of stairs the morning that we checked out because they shut the elevator down because of safety reasons. When we asked the girl at the front desk when the elevator would be working again she said that she didn't know and that we would have to use the stairs.
They only serve coffee in the morning and it's not good at all.
I will not be staying there again. I will pay more $ for breakfast, laundry and better service. One of the reasons for why I booked the room was because of the public laundry service knowing that I would be staying there for over a week to spend Chris**as with family
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