K畫廊飯店(K Gallery Hotel)

Friendly staff, nice breakfast, there're many kind activities for kids (riding horse, fishing, archery, paintball, mini playground, feeding rabbit and fish), spacious room, nice bathroom, spacious wardrobe

親愛的 K Gallery，作為一名顧客酒店，我對大堂區域的接待員或前台官員表示感謝，感謝他們的熱情款待，但不感謝你們的“客房部經理”，太粗魯了！真的，天哪，我從來沒有這樣的感覺，你們的服務非常糟糕而且不友善！我透過 whastapp 預訂了別墅，第一次我說可以容納 15 人，但他們給我發短信，沒有告訴我我買了多少人！他們剛剛告訴我別墅的價格，我選擇了 3 間臥室。我打電話給他們談論促銷，他們說他們給了我 6 份早餐，我詢問了彩彈射擊等設施。當我到達那裡時，他們正在打掃別墅，我問接待員，我問允許我可以在大廳吃午餐嗎，她說沒問題！當我們吃飯的時候，我不知道「經理」對我的 SPV 說話，並開始看起來「怪罪」我們，重點是我們必須加床，因為他們的別墅只適合 6 人！我想我們只在大廳吃CZ！ CZ 當我登記入住時，接待員並沒有告訴我這一點。嘿，我已經發短信詢問有多少人以及我們何時通過電話交談，為什麼 K 畫廊與任何別墅酒店（如 JAMBULUWUK、HARISS VILLA MALANG、VILLA AARTA HILLS 等）有所不同。 。 。為什麼你不第一時間解釋一下？這不是錢的問題，更重要的是一開始而不是最後。然而，我們是11個人加上3張加床，而且我們沒有玩漆彈，我們一點也不喜歡它。嚴重地 。 。 。我希望，你們的酒店服務更加良好、友好，希望以後不再發生同樣的事情。

It was one of the most amazing experiences I ever had. This hotel offers so many facilities for families. The room is really spacious. The staff is also very capable and professional. If there is one thing I can suggest, it is to pay more attention to the equipment in the swimming pool area, such as providing liquid soap in the rinse area.

the hotel is very good, clean, the view is really beautiful, there are 3 mountains plus Mount Arjuno. the room is spacious above standard. I enjoyed staying here, a recommendation for others who want to relax.

The room is great, the restaurant and the food is good, the hotel activity is various, the staff is a well-mannered but not so responsive when we ask for such a thing like massage availibility or ask for cuttlery (spoon). The pool i think it's not adult friendly, only kids friendly cause it's not the big and shallow one.

Best place for family time with 2 kids. We'll be come back again. Very recommended, a lot of kids / adult activity. The taste of food is good. Room is so so so big. I love it. Fast check in and check out.

好的風景和美麗的地方。良好的娛樂和活動。豪華露營的 PIC 竭盡全力為我們服務和招待我們，我們真的很感激。但豪華露營地有重要的公用設施問題。水不流了好幾次，電也斷了。現場團隊反應很快，但修復問題需要一些時間。好像這裡還沒準備好接待客人。豪華露營的圓頂根本不隔音。正在運行的項目中的維修和鑽孔的聲音，以及村莊揚聲器中傳出的當地人活動的響亮聲音傳進了豪華露營房間。我們和小孩子住在一起，所以這些問題真的很有問題。我不能說餐飲很好，早餐的選擇非常有限，品質也一般，我覺得食物不值這個價錢。有些工作人員似乎沒有受過訓練，即使我們旁邊只有很少的客人，我們也必須等待相當長的時間才能被注意到。希望未來的發展能解決這些問題。

This hotel is a hidden gem in Pandaan. It's only an hour away from Surabaya and easily accessible. You can see the gallery concept in the spaciousness of the space (including the room) & the thoughtfulness of object placement. Walking around the hotel becomes an enjoyable experience, you'll find lush greeneries, water, sculptures, animals, and beautiful mountainview. The hotel team is friendly and helpful. Overall, K Gallery is an inspiring space and I'd love to go back.

Beautiful and spacious landscape outdoor. Simply love the natural vibes around the hotel. A lot of fun activities for children. Super spacious room with a dedicated working space! Good cuppa and delicious pizza at the Prego Resto.