The bed was amazing...and the shower/bath was nice for the kids. But the room hadn't been cleaned properly. The floor was dirty, the TV hadn't been dusted in a long time and when we asked for the room to be cleaned, the floor was still dirty and one of the bins wasn't emptied...small things, but I expected better. Get what you pay for I guess.
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訪客用戶
2025 年 2 月 25 日
This hotel is the worst premier inn I've stayed at. Rooms where not fully furnished like other hotels in the chain. Both breakfast and evening meals where luke warm at best. No service with a smile. Workmen out side the room window banging and operating machines at 8am waking everybody up. Woke up on last day to find Flat tyre on my car due to workmens screw. I found the exact same screws lying around the carpark. After putting the spare on it cost me £40 to get fixed before driving home. Won't be going back...
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訪客用戶
2025 年 2 月 25 日
Someone (with a keycard) walked into the bedroom before we had checked out. I complained to the front desk and they said they would investigate and come back to me and they havent. I find this a major concern given my partner was still in bed so its a significant security breach.
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訪客用戶
2024 年 10 月 22 日
I had no heating and halfway through a shower the water stopped for a couple of hours before it came back on, I called Reception and said nothing they could do about it as they only have maintenance 2 days a week. It turns out other guests in various rooms also had different water problems too, as a rather large queue at Reception! I checked out a day early and found another Hotel.
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訪客用戶
2025 年 4 月 30 日
Very comfortable stay, good reception service on check in as well. Room clean and tidy, bed very comfortable and relaxing . Shower was fine, the pressure was a bit down but understood why. Overall, very pleasant experience, nice breakfast as well!
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訪客用戶
2025 年 4 月 29 日
Room was clean and tidy, good size and both receptionists were excellent, friendly and helpful. Happy to help with an early check out, no negatives ,beefeater is next door and a cracking chippy cross the road Pepes. Would recommend 👌 handy for hospital also.
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訪客用戶
2025 年 3 月 13 日
I stayed at the hotel for a week and it was a very comfortable stay. The rooms had everything needed and was lovely and warm. The beds were also very comfortable. The housekeeping staff came daily. It was very clean. The bar attached provided a good service and the food was also very nice. Will definitely stay there again
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訪客用戶
2025 年 2 月 2 日
I chose this hotel prior to a flight from Luton airport the following morning it's actually quite a distance from the airport so make sure you leave a lot earlier than expected if you are using this for that reason as there is a lot of traffic enroute there is no lift at the hotel so the poor receptionist helped me up 4 flights of stairs to my room with my suitcase there are limited parking spaces so make sure you arrive early to get one and the carpark is shared with the restaurant customers as well other than that it's just the usual typical premier inn
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訪客用戶
2025 年 1 月 24 日
Great stay. The reception staff were very helpful, really welcoming and friendly. Great breakfast and evening meal, staff in the restaurant are very friendly also. Room was nice and clean and bed was very comfy. Would definitely recommend this hotel.