霍夫曼希爾頓花園苑飯店(Hilton Garden Inn Hoffman Estates)

Not enough manpowe to respine to customers request

I love HGIs. Good price, great room and staff. Perfect location for my needs.

We were there 4 nights and housekeeping never touched our room. Trash can was overflowing with trash. Towels never changed. No shampoo in bathroom. We had to ask 2 mornings before we got any. When I complained about no housekeeping they didn't seem to care.

Lugar muy tranquilo y el personal muy amable necesite algo y me ayudo gracias..

La ubicación está cerca de tiendas…

Receptionist at front desk was not very friendly later i called from the room to get some information but no response no return call.

Dirty, badly in need of renovation. Limited choices at the restaurant and bar. Limited choices were poorly prepared. Cheese burger overly salty was the only flavor. Chicken tenders were not crispy, tasted of old oil.

It was a very relaxing stay. Nice facility. Beds were not great but everything else was great.

We spent 2 nights there. First night the fire alarm went off 2 times. Once at 4 am and the other a little after 6 am. Super annoying cuz it doesn’t turn off until the fire department gets there. Come to find out someone was vaping in their room. You think they would stop after the first time. Second night got woken up early in the morning by people knocking on the door. The room I guess was schedule to get its makeover so the workers are knocking to see which rooms were empty. Super annoying! Don’t recommend staying here if you need sleep and rest.