紅屋頂飯店-查爾斯頓-鄧巴

Bah Humbug It was horrible. We got there and the police were being called on another couple. Definitely not the drama im looking for on the weekend before Christmas

Water was scolding hot almost burned myself twice. The woman at the desk said that the reservation was overbooked and they had to upgrade my room but with no charge. She had me signed paperwork but I did not get copy of my bill when I checked out.

Worst hotel experience No mini fridge the ac unit was very loud which made it impossible to sleep and to top it all my wife was taking a shower and screamed for me and there were roaches in the shower when I told front desk all they said was they would swap rooms as if that was a solution!

Regret! This hotel was very old and poorly maintained, and it was neither clean nor welcoming. The TV did not work, and the amenities were of very poor quality and quite unsatisfactory. During my shower, a large spider appeared, and basic necessities such as a refrigerator and a microwave were completely absent. The area where the hotel is located was also very run-down, making it feel unsafe and inconvenient. Overall, I regret choosing to stay at this hotel.

Property felt safe and was good enough for one night stay. Room definitely smelled like it had been smoked in even though it was a guaranteed smoke free room.

Worst experience, ever Booked room, paid for room, paid security deposit, then received our door cards only to find other folks in our beds. No accommodations were made, no apologies, no nothing, and Josh, who was working, needs to be trained on how to be a decent human. P.S. I'm still waiting for my deposit to be refunded, as I never got to stay there because there was no further availability , but yet charged my card.