杜拜 朱美拉棕櫚島的 5 星級飯店

這次入住的經歷絕對夠曲折，值得記錄。我們之前定的酒店臨時停業，經過與攜程的協商，臨時為我們升級換了亞特蘭蒂斯。酒店的房間並沒有很奢華的感覺，但設施完善，細節做的很好，有為做禮拜準備的小毯子，洗漱用品、一次性拖鞋質量都很好。水上樂園設施一般，一個放衣服的小儲物櫃還要收費60，失落的空間水族館規模很小，跟預期有差距，與春節期間昂貴的價格相比，性價比一般。酒店給了我們晚間在會員俱樂部的vip待遇，可以免費吃自助還有免費的酒，正好當天是情人節，正好和老小情人一起慶祝情人節。重點在第二天，上午，孩子在酒店的花園裡被流浪貓抓傷了，我們趕緊去酒店的診所，診所的大夫幫我們找了附近的醫院，確認可以打疫苗，我們趕緊打車去醫院，打了狂犬疫苗，杜拜看病不貴，一針疫苗不到100人民幣，跟國內價格差不多，大夫也很友善。回到酒店，我們和酒店交涉，認為他們應該解決醫療費用，酒店的解決原則就是可以送酒店服務，但是不出錢，經過幾輪討價還價，最後為我們延住了半天，送了一頓三人自助晚餐，總計市價也得五千人民幣左右了，藏紅花餐廳的自助晚餐不錯，一天半的亞特蘭蒂斯之旅着實讓人難忘，總體感覺酒店各方面都不錯，是高水平的親子度假酒店，但是亞特蘭蒂斯的品牌溢價比較多，花同樣的錢在其他親子酒店應該能體驗到更好的服務。

We stayed at this hotel for 21 nights, along with another 2 families we recommended the hotel to, location and hotel are let down by the service, pool service was extremely poor, lack of staff, front of house managers were rude and abrupt, they had conflicting information, no one seemed to know how the half board package worked, eating in the hotel was a poor experience as no one knew how half board worked, most nights resulted in confrontation with restaurant staff, especially piatti restaurant where the management was abrupt and rude to the ladies in our party, very poor attitude , manager said it is a separate entity so we had to pay but is is part of raffles, and the half board package, raffles should not have this eatery or manager representing there brand, we had several meetings with management throughout the 21 days to resolve , even up to the last day we still had bills for half board package that we had already paid for, the best part of the hotel was the valet services , especially mathui at the front door, concierge , always met with smile and he went over and above his role to make the hotel experience better, we stayed here last year for a week and the standards have definitely slipped, guys like Mathui should be the guys representing the raffles brand, a credit to the brand, also at the pool there was one pool staff member that went over and above his role, although under staffed he never stopped , urjan, again a credit to the raffles brand, he was far better than the front desk staff, the hotel and location are let down by service,

一切都非常滿意，特別感謝Queenie的房間調整，也特別感謝管家sandy的巧克力蛋糕，非常感謝他們兩個的耐心服務！度過了一個非常美好的結婚紀念日！總體都很滿意，別墅很贊，出去就是海，還可以看到很多小魚！我覺得杜拜安納塔拉酒店比馬爾代夫的酒店還要好！主要是杜拜的棕櫚島跟城市銜接，在海邊住沙屋跟水屋的時候，可以打車出去shipping，逛街購物看電影吃飯什麼的都很方便，而且杜拜的購物中心有50個足球場那麼大！真的很贊！唯一有一點不太好的就是，漏了一件衣服在酒店，酒店説郵寄給我，居然給我報價300迪拉姆，就是600人民幣！我也是醉了！ 設施：非常棒 衞生：非常棒 環境：5分滿分的話我給10分 服務：房間服務各方面都很好，唯一不好的是售後服務，漏了一件衣服在酒店，讓我花600運費酒店才郵寄。

喜歡W的風格，很現代的感覺 生意太好，滿房 沒升到海景放可惜了 6月份訂的，還是性價比超高的 英文不好一些事情溝通起來比較麻煩，如果有能會些中文的服務就完美了。這次和朋友的一個大家庭一起來玩的，老老小小一堆，語言是個大問題。 今天剛入住，還有3個房間沒打掃好。早餐明天吃了再評價。

位置不錯，有私人海灘，棕櫚島最外層。離亞特蘭蒂斯，水族館都近。酒店乾淨整潔，設施豐富。建議預訂早餐，以及晚餐，價格略貴但是方便省事。島上沒有太多可選餐廳，就當泡酒店了。 訂的海景房。酒店南北都朝海，海景房朝北面大海，有條路略顯單調。朝南房型面對酒店私人海灘和游泳池，景色也不錯。看個人喜好。

酒店門口豪車很多，晚上越夜越熱鬧，酒店有好幾個酒吧，很多美女晚上絡繹不絕到達酒店，金髮碧眼，非洲公主，中東艷後，亞洲面孔比較少。在棕櫚島入口主幹道上，早上的餐食還不錯，坐外面的話要小心食物被烏鴉叼走

酒店位於棕櫚島東側。如果您想在海灘上度過一個輕鬆的假期並想留在酒店享用美食和飲品，那麼這個位置非常棒。如果您想去市中心探索迪拜市，這不是最佳選擇，因為在高峰時段下車可能需要長達 2 小時。 酒店服務很棒，工作人員非常友好。

酒店大而豪華，房間的床很大而且非常舒服，房間衛生值得一贊，非常乾淨整潔，每個服務員態度都很好，酒店的小童泳池和小童樂園也非常棒還免費提供防水尿不濕，孩子們玩的非常開心，是親子游的最佳酒店，性價比高。

酒店位置處於棕櫚島外圍最右側，環節非常私密。有自己私人海灘，每到一處服務員都會微笑的和客人打招呼，非常有服務意識。 房間比較寬敞，硬件也非常不錯。定的是天際線海景房，陽台就能看見對麪的迪拜塔和帆船酒店，早上看日出非常棒 定的房間送了早餐和自助晚餐，餐品種類非常多。甜品非常精美。 總體來說是個性價比非常高的酒店

A very good hotel with a super professional stuff. Stayed there for 3 nights. We asked for a corner room, and we really got one, but when we entered the room there was a smell of mold, and there were noises coming from the upper floor. After i contacted the reception and complained about the above, they immediately moved us to a knew room, that was fantastic. This is the kind of service that you have to get in such high level hotels. The hotel is located in an excellent location, and it is connected to a mall, with a lot of restaurants. The room was big and very comfort, and had the all amenities that you need. This hotel is a very good choice in Dubai