城市宮殿飯店的評論

在攜程盲選的City Palace Hotel，懷着忐忑的心情入住，結果各方面都遠高於預期，房間設施充足乾淨，早餐種類豐富，出行方便，價格適中，是杜拜商旅首選。一切都是最好的安排。

地方乾淨整潔，員工也很友善。交通便利，離地鐵站很近。

***的酒店，一般般，和國內十年前的維也納差不多。

衞生：挺好 服務：挺好 設施：很舊

位置便利 周圍咖啡店便利店很方便 華人酒店 樓下有個美食和批發市場 有生活氣息

Fair enough for the price

لا بس فيه middle

飯店位於中心位置.. 交通便利.. 房間很乾淨.. 我面臨的唯一問題是水壓非常低.. 其他方面住得很舒適

感謝如此美好的經歷，將再次住在這裡，非常感謝

Service was great and nice stay with city palace hotel

The staff are approachable, and they welcome their guests with a smile, the room are daily cleaned👍.. Keep up the good work 👏

It was a very bad experience from the beginning. The receptionist who checked me in gave me a People of Determination room without informing me. He never mentioned that he was assigning me that type of room. I only realized it after I entered the room and noticed the setup. This should have been clearly explained at the time of check in. Guests deserve to know what kind of room they are being given. I booked the room for two adults, but I was staying alone. During check in, the receptionist asked if anyone would be joining me. I said no, I would stay alone. He then told me that if anyone joined me later, I would have to pay an extra 100 AED. This was very shocking to hear. I work in hospitality myself, and I understand how policies work. If the booking is already for two adults, there should not be confusion or surprise charges mentioned in that way. What made the situation worse was that later at night, I informed another staff member that my friend might join later but I was not sure. He said there was no problem and that my friend could come. So I received two completely different statements from the staff. One said there would be an extra charge and the other said it was fine. This lack of communication and consistency is very unprofessional. At check in, staff should clearly explain the room category, policies, and any additional charges in a professional and respectful manner. Instead, the whole experience felt careless and poorly managed. It honestly made me feel uncomfortable. It also felt unfair. I could not help but feel that maybe I was given a less desirable room based on assumptions. In hospitality, every guest should be treated equally with respect, regardless of how they look or what position they hold. Professionalism and transparency are very important. Overall, it was a horrible and disappointing experience. Management seriously needs to focus on staff training, communication, and guest handling. This kind of service does not reflect well on the property at all. I would not recommend staying here unless improvements are made.

（2025年10月入住）飯店住宿體驗不錯。房間乾淨，無線網路訊號良好，有電梯，並提供基本的盥洗用品。不過，免費自助早餐種類略顯不足。飯店位置便利，步行即可到達地鐵站。

Отель нормальный, но старенький. В целом чисто, хорошо пахнет, кондиционер работает. Вполне можно остановиться на несколько дней, если нет других вариантов