Rachellovestravel
2023 年 10 月 25 日
I hate to do poor reviews and held off reviewing it for a while - in the hopes the hotel would communicate about our awful experience, but they didn’t. I enjoy staying at unique and quirky accommodation and the XVA ticked the boxes with the price too. However we were utterly shocked at the condition of our room: We stayed as 2 adults and a young child for just one night. It wasn’t until I felt tickling on my skin whilst in bed, turned the light on and realised the bed and entire room, was teeming with ants. I’m not talking about one or two.. hundreds. With broken sleep and swatting them throughout the night, probably ate a few too.. we woke up early and swiftly left our ant infested room. The bathroom was riddled except they were all dead, including the towels to dry with after a shower. Shudder. We escalated our concerns immediately to management that declined any sort of reimbursement except “maybe a free stay?”. Tempting I’m sure, but no thanks. We tried to email to discuss further however our emails were never replied to. Such a shame as could be great but pest control needed asap. Poor service because of this and I wouldn’t recommend.
翻譯