杜拜艾爾扎達夫萬豪飯店的評論

住宿方回覆: Dear Valued Guest,Thank you very much for sharing your wonderful feedback with us.We are delighted to know you had a great time at our facilities, the swimming pool, kids’ club, and fitness center and that you especially loved the outdoor pool.Your positive experience means a lot to us, and we truly look forward to welcoming you back for another enjoyable stay soon.Best regards,Jonirose LayoAssistant Guest Relations Manager

住宿方回覆: Dear Valued Guest,Thank you for your feedback. We are pleased to know that you enjoyed your stay.We are looking forward to welcoming you again in the future.Best regards,Jonirose LayoAssistant Guest Relations Manager

住宿方回覆: 親愛的賓客：感謝您抽出寶貴時間分享您的詳細回饋。對於您在辦理入住時遇到的不愉快經歷，我們深表歉意。這絕非我們力求達到的服務標準，我們已將您的意見回饋給管理團隊，以確保採取適當的措施。我們感謝您對我們其他員工的專業精神以及房間清潔度的正面評價。然而，得知房間狀況和早餐未能達到您的預期，我們深感遺憾。我們非常重視您的回饋，並將檢視我們的設施和菜單選項，以提升賓客體驗。關於飯店位置，我們理解週邊地區正在進行的施工和有限的配套設施可能影響了您的入住體驗。我們致力於提供清晰的訊息，以便賓客做出明智的選擇，對於由此給您帶來的任何不便，我們深表歉意。我們重視您的坦誠回饋，這有助於我們發現需要改進的地方。我們希望您未來能再次光臨，讓我們有機會為您提供萬豪賓客所期望的高標準服務和舒適體驗。此致，敬禮！ Jonirose Layo 賓客關係助理經理

住宿方回覆: Dear Kazuki,Thank you for staying with us and for taking your time to share your review.We are truly delighted to know that you had a wonderful stay with us. Providing the highest level of hospitality is our top priority, and we are glad that we met your expectations. We will definitely share your amazing feedback with the team. We are looking forward to serving you again on your next visit with us.Please feel free to let us know should you need any further assistance in the future.Best Regards,Jonirose LayoAssistant Guest Relations Manager

住宿方回覆: Dear Valued Guest,Thank you for staying with us and for taking your time to share your review.We highly appreciate your positive feedback and the exceptional rating that you had given us. We are delighted that you had a wonderful time during your stay with us.We are looking forward to serving you again next time.Best Regards,Jonirose LayoAssistant Guest Relations Manager

住宿方回覆: Dear Valued Guest,Thank you for staying with us.We highly appreciate your feedback. We are glad that you like the location and the cleanliness of the hotel. However, we deeply regret that we did not meet your expectations on the other aspects of your stay with us. Please accept our sincere apologies for any inconvenience caused. Kindly be ensured that we will look into this matter and take necessary actions for improvement. Once again, thank you for bringing this to our attention. We hope to have the opportunity to serve you better next time.Best regards,Marriott Hotel Al Jaddaf

住宿方回覆: Dear Chaiyarin T,Thank you for taking your time to share your review with us.We highly appreciate the rating and the positive feedback that you had given us, especially towards our staff Karan. We are pleased that you are well taken care of, and we have met your expectations. We look forward to welcoming you again on your next visit.Best regards,Jonirose LayoAssistant Guest Relations Manager

住宿方回覆: Dear Zhangxianshengqulvxing,Thank you for taking your time to share your review with us.We appreciate the satisfactory rating that you have given us. However, we regret to know that the room did not meet your expectations. We apologize for any inconvenience caused. Please know that you feedback is very important to us as this is how we can improve our services. We ensure you that your feedback has been relayed to the Management to take necessary actions for further improvement.Once again, thank you for bringing this to our attention. We hope to have the opportunity to serve you better next time.Best Regards,Jonirose LayoAssistant Guest Relations Manager

住宿方回覆: Dear Valued Guest,Thank you for staying with us and for taking your time to share your review.We highly appreciate the rating and the feedback that you had given us. We are delighted that you like our small surprise for your special day. We are glad that you enjoyed your stay with us.Should you need further assistance, please don't hesitate to let us know.Best Regards,Jonirose LayoAssistant Guest Relations Manager

住宿方回覆: Dear Valued Guest,Thank you for staying with us and for taking your time to share your experience.We highly appreciate the feedback that you've had given us. We are delighted to hear that you are well taken care of by the staff and that you liked our buffet restaurant. We are glad that you enjoyed your stay with us.We hope you serve again in the future.Should you need further assistance, please don't hesitate to let us know.Best Regards,Jonirose LayoAssistant Guest Relations Manager

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel environment clean and enjoyed the overall service. Your comments are truly appreciated.We also acknowledge your remark regarding the age of the property. While we continue to maintain our facilities with care, we understand how important modern touches can be, and your insights will be shared with our management team for future improvements.Regarding the Executive Lounge, we’re glad it provided a comfortable workspace for you. At the same time, we appreciate your feedback about the food variety, and we will certainly review this with our culinary team to explore enhancements.Thank you once again for taking the time to share your experience. We hope to have the pleasure of welcoming you back for an even better stay.Best regards,Jonirose LayoAssistant Guest Relations Manager

住宿方回覆: Dear Valeriia,Thank you for taking your time to share your review with us.We appreciate the exceptional rating and the positive feedback that you have shared with us. Your comfort & satisfaction is our top priority, and we are delighted to know about your wonderful experience during your stay.We are looking forward to serving you again in the future.Best Regards,Jonirose LayoAssistant Guest Relations Manager

住宿方回覆: Dear Valued Guest,Thank you for staying with us and for taking your time to share your review.We highly appreciate the exceptional rating that you had given us despite of the noise disturbance that you had experienced during your stay. We sincerely apologize for the inconvenience caused. Please be ensured that your feedback will be relayed to the Management in order to take actions for improvement.Once again, thank you for bringing this to our attention. We hope to have the opportunity to serve you better next time.Please let us now should you need further assistance in the future.Best regards,Jonirose LayoAssistant Guest Relations Manager