希爾頓芝加哥橡樹溪山度假及會議中心飯店(Hilton Chicago Oak Brook Hills Resort & Conference Center)

Great view and garden

Second time staying at this hotel this year & both times the rooms were very clean, nice & roomy. Staff is very helpful if anything is needed & so an overall great experience both times. This is now our go-to hotel when in the Chicagoland area.

Our stay here was great! Loved the room, our view of the golf course was beautiful! Enjoyed having a Starbucks on site! The elevators had a bit of an issue, but we made sure we never took the middle one. There are some things that could have some attention, such as our rooms floor had a floor piece that was loose and noisy. Do some paint updates and carpet cleaning. But all in all a great stay.

It’s such a ashame that they don’t do maintenance in this beautiful hotel. It’s been 3-4 years they are just letting goin to hell. The light bulb are burnt out, the inside n outdoor pool are filthy. The elevator haven’t worked properly for our last 3 stays in the last six months. The front desk manager claims they just don’t work today. Hmmmmm no responsibility no shame so so sad I used love this hotel when it was taken care of

A power outage forced me to choose a hotel for the evening. The price was competitive and the reservation process when well. The staff and surroundings took the edge out of being not being able to stay at my home.

Was my first stay and selected the hotel both to avoid Chicago hotels prices and because had a golf course. Ended to be an absolutely amazing experience and pleasant surprise! Everything from the hotel amenities, the service and the delicious food that you just don’t find in hotels restaurants, exceeded my expectations. Parking for free with lots of places. The room was great, plenty of space. with a gorgeous view over the golf course and very clean and nicely decorated. I had a king on 5th level and only paid $160 per night. Beat that Chicago city! The area the hotel is in is upscaled with lots of restaurants of really good quality, and very close to hotel. The shopping center in Oak Brook is top notch, very elegant and plenty of choices. I just enjoyed going in a couple store but the grounds and lunch choices were amazingly nice. And last but not least the golf course. Before arriving I read the reviews and wish I read them before booking. Wrong! It’s a great golf course and extremely well maintained. On top of all $80 for a golf round, unbelievable. I do want to end thanking the staff for going above and beyond on everything- welcoming, friendly, helpful and trying very hard to make the staying memorable! I was delighted and will go back again for a long weekend very soon! How did I not know about this place before? To those who read the complaints on rooms not being cleaned daily- true. But you can ask for it. For me was wonderful sleeping in a quiet hotel.

No microwave in room. Stay said they were told not to put one in my room!! Neighbour were in and out all night long. Loud!! Fighting!! And front desk sent security to my room!! No kleneex. Lied to about breakfast!! They tacked on a $150 deposit that I was unaware of!!

We arrived @ the hotel @ 4:30-4:45. We were told by the front desk that our room was NOT ready. It was being cleaned. We were very unhappy, since we were told check-in was @ 4:00, & I am disabled. We were meeting friends, & were delayed. We left the hotel as they told is the would call us when the room was ready. We received a call @ 5:25 to tell us our room was finally available. Our group had a total of 6 rooms, & all of theirs were ready, (& one was able to get in early), but ours was not! There was no offer of an apology or any compensation! We were not looking for that, however, something could have been offered, even if it were a late checkout or something! Not a good business practice when people are paying for a "resort" hotel.