希爾頓花園洛克威飯店

This hotel is good.

When I arrived I waited 20 min to check in because there was no one around. There was a dried up contact stuck to the bathroom floor. And the shampoo dispenser was completely empty. Before 6am the fire alarm rang. We all waited outside for over 30 min with no interaction or direction from anyone on the property At check out hours later all the emergency lights were still blinking and the alarm on the first floor was still sounding We took the key down. and the front desk person was busy and just told me to leave the key at the desk and didnt ask about the stay or apologize about what happened in the morning

I was told by ******* and by the staff at the Hilton that there was a outdoor pool There was none . I left there this morning but I booked for 2 nights

I made a reservation through ******* for a Queen room with a roll in shower, which was confirmed. Upon arrival at the hotel, I was told that this room was no longer available. I was offered a king room with a tub/shower with grab bars - okay - but I was told at the front desk at the same time that if I didn't take the room offered that my other choice was to use ******* to find a different hotel. Really? The tub turned out to be VERY high and I had a hard time getting in and out with the misplaced grab bars that had been installed. Not to mention, things were further complicated by the malfunctioning tub drain that left me standing in a foot of water at the end of each shower. The bed was much too soft. It wasn't supportive at all. I will not be staying at this hotel again. Very disappointed!

The room was clean. It stinks there was no pool for the kids. The staff was nice. The fire alarm did go off our first night there.

This was a great location, in the middle of a Mall. Target,Ross, Michaels, Sephora..plenty of eateries. The room was clean and spacious, great King size bed, the air conditioning was excellent as well. The gym didn’t have any towels or cleaning wipes. I had to bring my own and the elevators didn’t match the cleanliness of the property. Overall I would stay again, the staff was very helpful and pleasant.

After driving 15 hours from out of town, we were woken up at 5am to a fire alarm. Stood outside for over a half hour until the fire dept turned it off. No fire. The room was extremely humid for both nights no matter how cold the a/c was set to. Everything felt sticky in the room from humidity. Staff was friendly

The staff was very pleasant and helpful and the room was clean and very nice. Plenty of space for belongings and I never felt cramped. Kitchen downstairs was very convenient! Would definitely recommend.