Excellent stay and good people to support in all aspects of information
翻譯
Han9001
行政房
入住於 2023 年 11 月
商務出差
33 則評論
10/10
超棒
發布於 2023 年 12 月 24 日
One of the best hotel in Cameroun. Breakfast is very good. And hotel is near the airport.
翻譯
Congochimpanzee
行政房
入住於 2023 年 3 月
商務出差
6 則評論
8.0/10
很好
發布於 2023 年 4 月 8 日
條件可以的,sky bar價格有點貴,富人區很安全
_WeChat239004****
行政房
入住於 2025 年 1 月
商務出差
11 則評論
10/10
超棒
發布於 2025 年 2 月 21 日
離機場近,方便。
訪客用戶
入住於 2025 年 11 月
其他
10/10
超棒
發布於 2025 年 12 月 4 日
Le meilleur rapport qualité prix à Douala. Bonne qualité du service. Chambre et sanitaires spacieux et propres. Petit déjeuner satisfaisant.
翻譯
訪客用戶
入住於 2024 年 3 月
其他
8.0/10
很好
發布於 2024 年 4 月 30 日
L' hôtel est top ! et à conseiller. très bien situé à Bonapriso, l'accueil et sécurité parfait, Petit déjeuner excellent beaucoup de variétés pour tous, chambre moyennement propres mais régulièrement nettoyées. Mettre un accent sur la formation du personnel car malgré la bonne volonté, il y a beaucoup de lacunes. Seul point négatif est la carte d'accès à la chambre très souvent désactivée.
翻譯
訪客用戶
入住於 2024 年 3 月
其他
8.0/10
很好
發布於 2024 年 4 月 21 日
My family and I stayed at the hotel for the weekend , time to get adjusted to the heat and every time . we took two connected because we had children and I was also pregnant . The standard of the cleanliness is to commend and the staff so polite and welcome , we shock and so happy 🥰. we were absolutely thrilled by the customer service , room very clean , staff extremely courteous and polite. The Breakfast was my highlight, loooove it . I was with my husband and Kids and I was also pregnant . I would always go back when are in Cameroon .
翻譯
訪客用戶
入住於 2024 年 3 月
其他
4.0/10
發布於 2024 年 4 月 23 日
Bad service at reception Poor service at Sky bar , I wait 45 mn for a pizza who came cold No excuse from waiter like it’s normal to eat a pizza cold The best I found cockroaches in my bathroom and in the cupboard Never ever again coming to this hotel
翻譯
訪客用戶
入住於 2024 年 1 月
商務出差
10/10
超棒
發布於 2024 年 2 月 29 日
Excellent service en plein coeur du centre ville de Douala. Accueil chaleureux, propreté exemplaire et personnel dédié. Mention spéciale à la nourriture qui est excellente. On y mange bien et on y dort bien. Navette vers awroport disponible. Merci STAR LAND pour votre établissement exemplaire. Un séjour mémorable.
The hotel is very clean and is found in a central location. However the customer service should be improved and the staff should be more engaged. The 7th floor is really hot and my room stayed at 28 Degrees Celsius even though the aircon was sent at 16Degrees C. Please work on the customer service.
翻譯
訪客用戶
入住於 2023 年 6 月
其他
6.0/10
發布於 2023 年 7 月 24 日
The pillowcases had stains. The rooms were otherwise clean, and the room smelt fresh. I was surprised that the room was not sprayed for mosquitoes especially after I saw one. The atmosphere was generally great, but the hotel could do better in making information available. The staff were courteous and helpful. Good location for access to airport.
翻譯
訪客用戶
入住於 2023 年 4 月
其他
6.0/10
發布於 2023 年 5 月 4 日
Hotel well renovated but some rooms still need to be renovated too Reception personnel is great (restaurant and other personnel too) but administration team (reservation team) need to be more commercial oriented. For example as regular and historical guest (since 7 years now), I asked since a week, for 1 night credit note due to a confusion on a recent cancellation and received a non commercial "no" for a simple request which could be treated/corrected differently...I paid finally and hope they'll still correct: it's not a matter of money but a symbol for a commercial approach... But very nice hotel, keep the standard