多森東舒適套房飯店(Comfort Inn & Suites Dothan East)

It was a good experience overall. Staff was very help at front desk. I was a bit worried based off of the reviews but it’s totally the opposite of the negative reviews. I’ll stay again.

Clerk was rude. Made me wait until 3:00 pm before booking. ( I arrived at 2:47 ) given no direction to the room. Placed on the top floor farthest from the serving area in an empty hotel. I stay at comfort a lot. This is the worst l have ever been treated at one of your hotels.

It was convenient for us. Quiet and off the main road but still within range of restaurants and stores.

Property was good. Just the front desk clerk was rude and always on her phone. Felt like she didn’t want to assist myself. Her customer service was terrible.

Front Desk Customer Service is so poor. Women’s demeanor was not friendly at all. I spend over $1,500 to stay and because of front desk’s poor service I was hesitant to ask for anything to include tissue. I got my own. Upon checking out I had to wait because she was on her personal phone on speakers! 5 minutes passed I had to approach and say “Can I check out?” Please work on your front desk. Demeanor, professionalism and customer service for all people. Women in laundry side, and room service were more polite and friendly.

The front desk staff were friendly. The breakfast was good. The room was terrible. There was something splashed all over the wall adjacent to the bed. There was an old toothpick lying on the bathroom counter which tells me they had not been cleaned or wiped down. After showering, I was barefoot while getting dressed. I didn't realize it then but when I pulled my shoes off later that day the bottoms of my feet were black. I wish I could post pictures I took.

Outlets were not working a bit outdated, with no usb charging ports int he room. IT is convenient for my travel and clean.

Next room me had music very laud at night. It Woke me up couple times !!

Close to my work place. But the rate is higher than average