We visited in October 23 with my family and parents. We arrived quite late at night, and the first thing we noticed since we opted for the coach transfers is that it is quite far from the airport and pretty much the last hotel drop off! The entrance to the hotel is very nice and modern though please note you are not permitted to park outside, the cars need to be parked on the streets around. The receptionists seem reasonable, though a few occasions I was met with what seemed a fed up vibe as I requested for shower gel. The layout of the hotel room blocks are quite confusing when you first arrive, especially at night. It would be extremely helpful if the outside was better lit and had more sign posts. The rooms I cannot fault at all, very nice and spacious. The patio was slightly annoying in that it was constantly wet from the sprinklers and as ours was at the back we didn't get any sun and our swim wear was always slightly damp. Our party opted for the full board option. We were not aware that for lunch and dinner that even water was my included. The sign stuck next to the coffee machine indicated this was out of bounds for full board but there was nothing next to the water. When we were made aware the waitresses made a bit of a scene and the Worst of all was that from that day (day 2), we really struggled to receive any table service to order drinks! It seemed like there was a severe lack of staff and as a result 80% of our lunch and dinner meals we did not drink anything, which was horrendous. The food itself was quite good, a 7.5 out of 10. Onto the swimming facilities. There are I believe 3 swimming pools of which the kids water park one is outside the main hotel grounds. The sign post to this is not the clearest. Though it is a very nice water park for the kids so no complaints and the main swimming section is really nice. The gym is also well equipped for a hotel gym, though at times were overly crowded. The kids arcade room was seriously outdated and run down and was a huge let down, please do something about this. Cambrils- the town where this resort is is very small and quiet. There are not much shops there at all, so for a more lively and varied nightlife you will have to go to Tarragona or Salou. The hotel backs onto a very nice promenade ams beach which stretches I believe to Salou or further. We hired a big van which was our lifeline for keeping entertained as we like to travel and explore. Cannot comment on the hotel entertainment but the area where the main entertainment was is the outside bar area next to one of the pools where lots of folk smoke. Not the most pleasant. So much potential this place by needs a revamp in some places and more staff. 7.5 out of 10 for the hotel and for us the location was a 7 as it was very far out but at the same time very picturesque and peaceful with the beach and promenade being at the back.
不錯
12 評價