多拉多馬爾海灘度假村希爾頓安泊飯店

Viento海灘小屋

"We had a bad experience. We had to wait all afternoon for them to give us a code to access the room. A wasted vacation afternoon. And they were so calm. They didn't even worry about the delay or compensate us in any way. And the worst part is that we returned to the same hotel later and the same thing happened to us! We contacted them beforehand so it wouldn't happen again, and it happened again. Incredible! Again without a sorry or compensation. It's never happened to us before. Very little professionalism and respect for customers. We're not the only ones this has happened to. They only work with email and don't handle it properly. It's a shame because this treatment ruins their business, since the place and facilities are very nice. The room is well decorated, modern, and has all the amenities. The staff is friendly and attentive. The price-performance ratio is not good. The price is high."

多拉多海灘麗思卡爾頓隱世飯店

"中午到的時候，他們說你的房間下午4點就能準備好，這已經是個危險訊號了。預訂費是7.9，我明白為什麼。混亂、骯髒，餐廳的椅子上沾滿了各種污漬。真噁心。衛浴髒亂，服務水準低劣。"

多拉多海灘麗思卡爾頓度假飯店

"This place is beyond luxe and we loved every second of our stay. We originally only planned one night b/c of the cost, but we're so glad we added a second night. The restaurants, service and rooms are just as good as they come and we were so sad to leave. We did not use our embajador for much at all and felt a little awkward about that, but everyone was SO friendly and helpful."

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