Elena_Arifin
2025 年 10 月 4 日
arrived at the Airbnb around 4:30pm, but the room was not ready, even though the stated check-in time was 3:00pm. I texted the owner, and he later mentioned that I could pick up the key, but by then I had already left for somewhere else. I only managed to return around 5:30pm.
Upon entering the unit, the floor was extremely slippery from a recent mopping, and the air had a very unpleasant, musty smell. On top of that, the toilet smelled strongly of urine, which made the stay even more uncomfortable. I am traveling with a child, and this level of cleanliness and preparation is unacceptable.
I even had to purchase Febreze, Ambi Pur, and hand wash just to improve the odor. The sink area is also very smelly – please check and fix the drainage issue.
This stay really did not meet expectations, and I strongly urge you to improve your service and upkeep.
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