安達仕多哈, 凱悅

與不專業的銷售團隊打交道真是令人沮喪。我和銷售經理 Latisia 女士約好了簽訂一份為期 4 年、每年續約的年度合同，結果卻受到了前所未有的惡劣對待。負責我這筆交易的銷售代理 Hakan 先生在我們商定合約流程後就消失了。管理層不斷拖延我想要的租賃日期，並從 7 月中旬開始將公寓租給其他客戶，一周又一周地推遲。 8 月 6 日，當我去簽合約時，我和 Latisia 女士上樓發現房間裡的馬桶很髒，沒有沖洗，冰箱裡散發著腐臭的味道。從 7 月中旬一直等到現在，公寓仍然沒有像約定好的那樣乾淨。 8 月 7 日，我去查看公寓並接收房屋，卻發現 Latisia 女士再次非常咄咄逼人地更改了合約條款，幾乎把我趕出了酒店。在我和 Hakan 先生達成協議之後，他到現在都沒有接聽我的電話，這真是極度不尊重人。此外，拉蒂西亞女士打電話給我臨時住的酒店詢問我的情況，這已經超出了她的承受範圍，而且她還否認了我提交的官方文件中提到的工作。飯店大廳發生的竊盜事件等安全問題也在網路上曝光。不推薦入住。浪費時間和金錢。完全不尊重客戶。

Had a fantastic experience at Mr/Ms Hawker with friends for the buffet! The food was delicious with a great variety, and the atmosphere was lively and inviting. What truly made the evening special was the exceptional service. A big shoutout to Louisa and team—they were absolutely amazing! So warm, welcoming, and attentive.

Perfect location and the room given to me has a great sea view from West Bay's perspective. From valet, to security, to hotel front desk and housekeeping, all staffs were great, always cheerful and very helpful. You can see a lot of potential in this hotel and I am excited for more things and services this hotel can offer soon.