迪克韋勒水晶度假村

Great location, clean room, comfortable bed. I would definitely recommend this place. The only negative is definitely the quality of the Wi-Fi, it’s not great, same as many places in Sri Lanka I’ve found. Location makes up for this.

Hotel in splendida posizione ma... Sporco, asciugamani macchiati, federe macchiate, bagno sporco, vetri non parliamone, posate da non aver voglia di mangiare... L'aria condizionata nella nostra stanza non funzionava, l'hotel era vuoto e ancora abbiamo dovuto insistere per farci cambiare di stanza, volevano farci dormire lì con 30 gradi e umidità al 90%... La doccia l'abbiamo fatta con gli infradito dallo schifo che ci faceva entrare nella vasca a piedi nudi, nella camera trovi il menu del ristorante ma poi metà della roba scopri non essere disponibile... Peccato perché i dipendenti si vedeva che non erano preparati, il gestore non avrebbe dovuto lasciarli soli soprattutto che non sanno parlare inglese, quindi la comunicazione è stata molto difficile. Inoltre hanno preteso il pagamento all'arrivo e quando abbiamo voluto andarcene l'agenzia ha pure dovuto litigarci per avere i soldi indietro, e infatti ne abbiamo ottenuti solo una parte... Insomma buona la posizione, ma x il resto da evitare...

We ended up here bc our hotel elsewhere double booked and didn’t have a room. Turned out to be a good thing. The hotel is right on the beach and has a good pool. The staff were all so lovely and the location is not too busy. The hotel needs a renovation but in fairness it is cheap. We had a good time here.

Don't lose your key. First time I ever lost a key and i was charged 10,000 rps. I asked does it cost $34 US to copy a key? I was told it's on the sign and sure enough it is hotel policy. I guess it's a stupidity tax. Not on the beach as advertised. A road and a bunch of little restaurants are between hotel and beach. Hotel has no chairs of their own on beach. Wifi went out 9pm and never came back on as of checkout the next day. Plugs in bad shape and arcing heard a lot. One receptacle popped out of wall and shorted out. 1 guy running the show and he is busy so takes a long time to get any service. Only thing nice was pool but for extra 10,000 rps I could have stayed somewhere else down the beach ACTUALLY ON THE BEACH

FRAUD Alert!! FRAUD alert!! We have checked in the hotel for 1 day on Jan 31, 2024 with our family of 10 peoples (including 6 with age of more than 60 years) expecting a decent hotel considering it is a beach view hotel. However the experience in the hotel was pathetic. The rooms were not ready for check in till 2:30pn (against checkin time of 1pm). They provided the wifi late at 9pm after repeated request since checkin time. Since we all are vegetarian, we asked them during checking in to provide just vegetables sandwhichs and they agreed to provide the same. However in the Breakfast, they provided toasted bread, butter in bowls, sliced tomato and slice cucumber in the plates and they asked us to prepare the sandwich by ourself. They didnt give the list of items they have provided in the room. However, during check out, they made us to count each cups, glasses, towels, charging plugs, etc in all out rooms. They falsely claims that 1 charging plug and 1 bath Mat is missing in the room for which they asked us to pay Rs 5,000 (not ready for giving bill for this). Just to be informed we were staying their 1 execustive suites (best in claas of their hotel) and 3 family rooms. They illegally blocked our ways. While calling the police, they tried to threatened us. But ultimately they have to allow to go. They wasted our 2 hours during check out and it was completely a mental harassment. They intentionally do all these to earn extra money. Please do not visit this hotel. They are playing fraud. Please keep yourself away from this hotel. Interesting fact: Hotel is completely managed by 3 boys only. They are they only receptionist, they only cook food, they are bell boys, they were only serving breakfast, they are house keeping persons as well. They do everything so just imagine they quality of service. I hope this never happen with anyone so please be careful.

So, it's a little bit scruffy, but we're in Sri Lanka... Ignore the 2 previous reviews - we were here for 5 nights in Jan 2024 & loved it. Charming & helpful reception ( ok, their English is a bit better than my Lankan...) but good aircon, fridge, kettle, mugs, tea & coffee, drinking glasses. Free soap & toothbrushes with tons of hot water in a nice bathroom with bath and shower. Clean bedding and pillows too. Lovely pool & garden swept daily, and a fab view over to the beach. Great spot, close to everything. No catering at all whilst we were there, but so many good options within 50m. Worth every rupee.