驕傲旅館飯店-迪亞尼

Gutes Hotel für einen Aufenthalt in Diani. Das Hotel verfügt über einen schönen Pool.

청결상태 앚

Took a family trip during the Christmas holiday, the main reason for choosing the hotel was the kids pool and location. The room was clean , the entire hotel was mostly clean. The hotel provides only one key so when you leave the room Ac is off , when we asked for a second key was informed it was against the hotel policy. The food was basic they would run of food during the service time and some people in our group didn’t get food , no employees were concerned. The service was too slow , it took forever to get food or drinks delivered. The free juice tasted way different and orange juice looked and tasted different… my nightmare was the slide experience with my kid on our last day. He sustained an injury at the pool where the steps had prior damage that was not fixed. There was a sharp edge that would cause injury if stepped on. My child has a laceration that ended up in an emergency room for stitches and a tetanus jab. When I later inquired I was informed that my son’s injury was not the first one and management was aware and was not doing anything to fix the problem. I did not get an explanation from the management on how they were doing to rectify the issue. No apologies or even an acknowledgment from them… Stay Away from this location….

The first room I was allocated had bedbugs, so I couldn't sleep ... However I was moved to a different room the following day, which was OK. Keycards frequently jammed and couldn't open the doors, so we had to keep going up and down the stairs to get to the reception for the cards to be reactivated. At some point, the door to my room completely couldn't open and the electrician had to called to examine the lock. On the bright side, the staff were friendly and always ready to help. The food was also OK, although the restaurant is quite small. All in all, it was a less than average experience, especially for Pride Inn. You guys certainly have a lot you need to improve on.

Quiet little gem in Diani. We had a truly magical holiday. They have an out of the world Aqua Park and my little girl had a wonderful time. I appreciate the life guard is great. Lovely and polite staff and absolutely yummy food. Rooms are clean and comfortable. We enjoyed ourselves.

Excellent services, nice spacious rooms with very comfortable beds. It’s a family friendly hotel with a water park good for the kids. Reception was friendly and hassle free check in and check out A few minutes walk to the white sand beaches of Diani