達卡威斯汀飯店

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

The hotel itself isn’t fancy for a 5 star hotel but I loved the food. I was so glad they had the in house dinner included package. That food is plenty and has good variety.

正如達卡一家豪華酒店應有的水準，非常乾淨。 不出所料，酒水價格高得驚人。

Good location, Good food, Good service. Especially Naema and Hafiz👍👍