底特律湖美吟溫德姆飯店(AmericInn by Wyndham Detroit Lakes)

We booked this hotel for the sole purpose of using the pool and spa amenities. The pool area was cold, the hot tub was not working properly, the sauna was out of order. The fire alarm went off twice in our room early in the morning. The staff could have warned us at check in as they had been having issues with the alarm system prior to our arrival. The heater in our room didn’t work properly, it was too hot even set at 68. If we were to shut it off it got too cold. There wasn’t an ”auto” option for the fan or we would have tried to use that. The only good thing during our stay was the breakfast. We did end up leaving a day early and will be requesting a partial refund.

I have always enjoyed staying at this hotel when it was under previous ownership. The new ownership is not as accommodating. Absolutely no early check-ins, unless you want to pay an extra fee. If you stay more than 2 nights/3 days, they do not come in to change out laundry/towels, etc. I stay at a hotel to be waiting on... not to have to go to front desk to ask for things like new towels or whatever. I was not happy with my upgrade, which needs a better description of what the room contains and how it is laid out. I upgraded to a suite with a king bed, couch and hot tub and it was CRAMPED. TV is off to the side of bed, so you have to turn your head. Should be straight out from bed when you lie in it.

I was quite surprised to see the set up of the room with the living area and tv along with a nice mini fridge and microwave. I was concerned when the attendant I spoke to about the heating issue had not taken care of it however when we returned, the new attendant got it working for us.

The hotel was super nice and the room was so comfortable and quiet. Great value for money

Pull out couch sheets were dirty, the hot tub was not working. The freezer in the fridge in the room was gross and nasty.

Nice place for a weekend stay. Unfortunately the hot tub was not heated and the rooms were dusty. Was a bit surprised that almost every corner on the walls in The room and building were missing chunks of the wall. Looks a bit tacky for a nice hotel. The breakfast they had was amazing!

The property was clean, quiet. The kids loved the pool, and sauna. The hot tub was not working when we were there, but not a big deal. Breakfast was a big hit with everybody. Would recommend staying here. My only concern is they charge a fee for checking in early. Never heard of that before.

Only problem was the shower heads were bad and could not take a decent shower

Conner was gracious and friendly, room very clean and comfortable. Breakfast was fantastic, beyond our expectations. Hot food, fruit, juice, fresh waffles, bagels, biscuits and gravy, etc. We would definitely stay again!!