O度假村及水療中心(The O Spa + Resort, Adults Only)

Really nice grounds, multiple natural mineral water pools all different temps, bbq/communal kitchen, upbeat lounge music by the pool and a clean comfy room! Also there’s a full spa, got a combo massage and it was perfect. Will definitely stay again.

Main pool wasn’t heated, jacuzzi was why too hot no one liked it, little pool that’s only a foot deep was the only water that was comfortable. Caught the male worker take a picture w his cell phone of our group w/o permission,,,creeper! Wont ever go back or obviously recommend this place.

Please put your contact info. After reading some reviews that indicate this is an open place that is friendly, I want to book but can’t find contact info here. Finally a place that allows freedom of expression with no judgement. We have had to travel to Thailand and Bali to get a place that was friendly to open expressions with our partner and others.

I took my Grandson on holiday for his 18th, after loosing his Grandfather to cancer, I paid online with on the Beach upgrading to a bungalow apartment with sea views, which coat quite a lot more, but with what happened, I thought it would be a treat. On getting to the hotel, we was given a main hotel normal. standard room. Quite out dated. It did have sea views. But was not the bungalow we paid for, where we met friends and was gutted seeing what luxury they had in the bungalow compared to us, yet one couple had actually Ordered main reception and paid loads cheaper then us. On complaining to reception we was fobbed off with The manager upgraded us to main reception which was dearer, which is totally not true, she said this without even checking my name or room number, like they use same script. Would not change us to bungalow what we paid for. And never gave us our upgrad taxi we paid for, so extra £50, and we had to go airport by coach which took 3 times longer. never got what we paid for . On writing to on the Beach, just got same story... don't pay extra to upgrade as you don't get whet you pay for. Near 2k for basic room.

Scheduled a trip for myself and a relative for July. Unfortunately, my relative passed away from Covid this month (March 2022). Called resort to cancel my reservation. Someone answered the phone on Thursday 3/10 and said there was no one at the front desk to complete the cancellation. Directed me to call back on Monday 3/14. Called on 3/14 and same person answered and said no one was at the the front desk to complete the cancellation as their just a 14 room spa w/o 24 hours front desk coverage. Told me to call back tomorrow 3/15 after 2:30p and then we got off the phone. I felt uneasy so I called back to ensure it would be completed and to make sure it wasn't a scam. Person on the phone became upset and yelled at me saying "They don't have time for this" and then hung up! I'm livid!!! Yes, pass on this place. I'm leaving this reviewing and contacting the BBB. This is not Ok! How can you operate as a business but not handle business let alone speak to potential customers in this manner?? NEVER AGAIN.

So much mold in the bathroom , tv not working very small, music outside 24/7, pools filthy , old old mattress and sheets , this place needs total professional renovation STAT

Musty room with water issues in bathroom. Woke up with sinuses congested. Requested refund for second night, was denied. Not only that but the front desk clerk had an attitude and basically told me I was lying about the room being musty. The other thing is they play their music all day and night. Would be ok but if you don’t like 70s disco it gets irritating after a few hours. I would have preferred to be able to put on my own music but their system is too loud. People hang out all night on the wknds, which again, would be ok if it were more my vibe but it wasn’t. So if you’re looking to get a nights sleep and you don’t like disco, this is not your place! And as I said the attitude of the front desk staff is inexcusable. A hotel should be eager to correct anything wrong with the room. I ended up checking out after one night and forfeit my $250 on the second night, which I’ve never had to do before.

Awesome place to stay. Super relaxed environment with friendly guests. The pills are fantastic. Our particular room was one of few that appears to still need a little updating but was acceptable. The wifi connection/speed was iffy inside of our room but was fine in the courtyard/pool area.

Amazing vibe- relaxing! So many mineral spas to choose from. Only real problem, tv wouldn’t connect, but we didn’t need it with the beautiful property around us. No shampoo, or soap so bring your own.