鷸泉溫泉度假屋

The photos make the place look quirky, as if it has character. Unfortunately its that the building and the property is run down, very unkept, dirty and broken. For $275 average a night, we were unable to shower due to broken plumbing, broken door to the patio, broken curtains that were not even staying on the windows, blood stained sheets with cigarette burns in it, drawers filled with trash and body hairs, the bathrooms had trash in the shower, drawers, and body hairs everywhere. the rooms are over all run down with kitchens that do not work. they switched us to another room but it had most of the same problems and even added a fridge that was not working. the pools were dirty with run down furniture and trash everywhere. The owner Les could not have cared less. he made every excuse for tge building he inherited a year ago, but the condition and cleanliness are easy fix. Pipes take time, but tge conditions of tge property and cleanliness are easy fixes as long as you care enough to do it. Even if it was entirely out of his control, at least do your best to make amends for the terrible customer experience. I have been in customer service management for many years and have made more positive reviews than bad 10 times over. There is nothing good to say about this place, especially the owner. I just pray there are no bed bugs here 😞

Stephanie at the front desk was very nice, as was the plumber who came up to inspect the leaky pipes in the bathroom and kitchenette. That said, this place is truly a dump. It honestly looks like it hasn’t been kept up in decades. Multiple decades. Someone either needs to buy the property, tear down the entire building and just start from scratch, or invest god knows how much into renovating what’s already here. If it were me, I’d tear it down and start from scratch. It’s really that bad. The staff is doing the best they can under the circumstances, and I don’t fault them at all, unless they are also the owners, in which case they should know better than to charge $140 for the night. This is more like $40 for a night, just so that the lights can be kept on. I’ve never left a review like this before.

This hotel is not being maintained. I complained to ******* about it as I expect good hotels from your listings. The photo given did not reflect the true state of the building. I had to spend rest of my vacation day searching for anoth

No sirve solo se miran personas poco confiables no existe una oficina

Wellness in Desert Hot Springs Schönes, großes Zimmer mit Küche und guter Aussicht. Bequeme Betten.

The staff could not have been more helpful in meeting our special needs for a super early morning check in (4 am) and a late check out. Above and beyond the call of duty!