Cave Konak Hotel is a very clean, well maintained hotel, steps away from lovely restaurants and souvenier shops. After a tiring journey with delayed flights at every stage, we arrived in Cappadocia at 3.00 am. It was a pleasant surprise to come out of the airport and find Adnan, the co-owner of the hotel, personally waiting for us. We did not have the cave room and had the suite instead which was quite lovely. The care and attention that Adnan, his co-owner, Colleen, and their staff (especially Hashim) put into the hotel clearly shows through. The personal attention to detail, the homemade jams for breakfast, the recommendations for local restaurants and the suggestions for what activities to do; it was all much appreciated. There's only one reason why I gave the hotel 4 stars instead of 5 and that is Colleen. I'm hoping that Colleen is open to some constructive criticism. She's the classic example of someone who is penny wise and pound foolish. The fact that she asked for payment for a bottle of water we'd used from the minibar left a sour taste at the end of our stay at Cave Konak Hotel. When we could buy a pack of 6 two liter bottles of water at less than $2 at the local convenience store, it seemed petty for Colleen to ask us to pay for a bottle of water! Especially given that in all our travels, we've never come across a hotel where a complimentary bottle of water is not provided in the rooms. All the good vibes Colleen had built with us in the previous 3 days went down the drain at that point. To be brutally honest, if it wasn't for Adnan, I'd have rated Cave Konak 3 stars just because of that one incident. People will forget what you said or did but will never forget how you made them feel! And the feeling Colleen left us with as we were driving off to the airport was not a nice one. The hot-air balloon ride is a definite must. I'd do that again in a heartbeat. We thoroughly enjoyed the Green Tour in Cappadocia. I wouldn't recommend the Red Tour though as it just involved being bussed from one valley to another to see rock formations, with marketing stops in between at a leather showroom and a ceramic/pottery store (maybe it was just our luck with the tour guide we had for the day as he seemed rather uninterested and sounded like he was just regurgitating information that we'd already read online). The sunset ATV Tour was great fun and I would recommend it. However, we had an extremely scary experience when the brakes failed on the quad bike my wife was riding and the only way she could bring it to a stop was by ramming into another quad bike. It was either that or going over the cliff! The equipment was obviously not well maintained and we had the added difficulty of the operator/guide not being conversant in English. Maybe we should have done our own research and booked the tours ourselves rather than rely on Cave Konak Hotel to do it for us. To summarize, Cave Konak is an wonderful hotel. Just don't drink the water from the mini
滿意
25 評價