Residence Inn Denver Downtown

The only thing great about this hotel is the location. It is walking distance to LoHi, which has tons of cute bars and restaurants. The room wreaked of cigarette smoke so bad that when I checked out, clothes that I didn't even wear smelled like cigarette smoke. There were also some questionable guests lurking around the property and I just didn't feel very safe. My room was on the 1st floor and the patio slider was broken; the only thing keeping it "safe" was the stick to keep it closed. I brought my concerns up to one of the front desk individuals and while he was nice enough, there was nothing he could do for me. I ended up checking out THREE DAYS early because I just couldn't bare to be there any longer. I'm am seriously bummed I spent money here.

It's exciting to be in a location that u can just go do fun things

The staff was great. During check in the machine took forever and charged me twice. The rooms are old and dated. The floor creaked every time I walked on it. Breakfast staff amazing. The food offered was just alright. I wouldn’t stay there again.

Amazing customer service. I had an early interview in the morning and asked if I could check out at a later time and the staff was very accommodating for me. I came back after my interview and was still able to go back to my suite and pack up. I was never rushed to check out which made my stay very much enjoyable. The suite was equipped with everything necessary to make my stay comfortable and enjoyable. I loved the kitchen accessibility - I would love to take my family back. Overall, the customer service and accessibilities made my stay very stress free and enjoyable.

Wasn't a bad stay but wasn't the Ritz either. For the price, I guess I can't complain too much. The staff was lovely and kept the externals clean and tidy. I wish room service would be checked on me cause I ended up with a box of tissues in my bathroom by the end of my trip because not a soul came to drop off toilet paper or check on my room (I did not have the "DND" magnet on the door most days). The room has a rustic look and not in a good way. Very mid-late 00s looks and tech. WiFi is ungodly expensive for no reason. It's a bit far from the city center but close to Lower Downtown.

I loved the look of this hotel best. It wasn’t as close as I thought to downtown and the free mall bus, but we were able to walk to Ball Arena. Which was a plus. We enjoyed a NHL and a NBA game during our stay.

We had a very nice stay and the units are very spacious. We arrived on a very cold day, in the 20's, and it had snowed the day before. We didn't realize that the unit would be up 2 flights of outside steps. There was some melting and then freezing so there were some very slick spots. The hotel is very close to downtown and it was a quick ride to all our events. It was too cold and slick to walk but would be very easy in warmer weather

Everything was great except that my confirmation email stated breakfast was until 10am. I showed up at 930am, and they said no, it closed at 9am. This is fine, just get your info straight. I spent time looking for a place with breakfast included.

It was very spacious and cozy. Only issue are: 1) water dont drain quickly at room 324, both tub and bathroom sink. 2) lighting in the room at 1st floor was dim. But overall, we live the room, service, breakfast and location.