登頓萬楓套房飯店(Fairfield Inn & Suites Denton)

Property was easy to access off Hwy. Check-In was smooth. Hotel had a weird smell in hallways. Cleaning staff did not clean my room or replace towels. I had to call the front desk to have towels brought up and to remove trash. The excuse she gave wasn’t acceptable. The a/c in the room was not working properly. Overall rating was Poor-Average.

I expected my room to be cleaned and ready when I arrived. The room was very nice but I had to get disinfectant wipes and clean the greasy handprints from the desk, the coffee bar, the bathroom vanity and splatters on the toilet seat. I was offered another room but was to exhausted to move my things as I had already brought everything in. I then had to ask for more washcloths as there was only one in a double queen meant for up to four folks.

It was a nice area to stay with lots of walkable options. Staff was nice at check in and check out. The room is big and nice however as soon as you walk in the carpet to room 205 was torn like it hadn’t been installed properly, our closet door didn’t close, and toilet paper holder was wobbly. It was a comfortable stay and would stay again.

After paying, I was told the water would be off the next day from 9 am to 6 pm. Very inconvenient. I had dinner plans at 7 pm. I had worked out and needed to shower at 6 pm. Water was supposed to be on but did not come on until 9 pm. Missed my dinner. The staff was very unapologetic when I inquired about the water, almost rude. Also, the elevator broke

Had 2 rooms, had a problem with air in one room late at night, had to change rooms. The staff made things happen quickly so thought a issue it didn't turn into a problem. Nice hotel clean with excellent staff.

Hotel was clean and so nice. Very easy to relax. The man who checked me in was very pleasant and professional. He really was super.

Our rental car was damaged and they said the video did not pick anyone damaging the car. I feel they could of got the license plate of the SUV that was parked right next to us.

We stayed here twice within a week. Our first night was fine. The second night was unacceptable and we won’t return. Once settled into bed, we noticed a large stain on the ceiling that looked like blood spatter. More than creepy, but we turned out the light & went to sleep rather than ask to change rooms late at night. The next morning while in the shower, the faucet handle fell off with extremely hot water filling the tub. (The drain wasn’t emptying well.) We were eventually able to turn the water off to avoid a flood, but couldn’t finish showering. I reported this to the desk clerk & asked for an adjustment, but was told I would get my receipt by e-mail. We won’t be back.

Muy comodas las instalaciones y muy amables las personas de recepción, todo estuvo muy bien, nos sentimos cómodos.