洪格斯特薩利里斯

Very relaxing break at this establishment. The rooms (not sure about the glass doors to the toilet facilities though!!) were very clean and the staff were extremely helpful. The spa/wellness facilities were very good with different levels of heat/minerals in the pools. It was described as having 17 pools, but in reality it less but larger pools are sectioned, but this of course is not an issue. There were buffet menus for breakfast and dinner (2 sittings I believe last one at7pm). The food was varied and tasty. If you think however you require snacks outside breakfast/dinner please bring with you as I didn’t notice anywhere available on site to buy anything. There is a bar however on site for coffee, drinks and there was an ice cream freezer too, and also a bit of live entertainment for the guests whilst I was there.

The illuminated Salt Hill is breathtaking at night, but the hotel's services fell short of expectations. Upon check-in, our room lacked some essentials, and the view was unfortunately marred by an overgrown green roof with weeds. We even saw a neighboring room with a full-grown pine tree outside the window — at least that was more attractive than the dry weeds! There were no mosquito screens on the windows, which was frustrating, especially during a stink bug infestation. When we requested cleaning, only the towels were replaced, but there was no sign of actual cleaning in the room. Downstairs, the spa didn’t offer even a small locker for guests, even upon request, which made it inconvenient to keep going up from the spa to our room on the fifth floor.To make matters worse, none of the clocks were synchronized, with time differences of up to 15 minutes between them — and they hadn’t even been updated for daylight savings. This caused a lot of unnecessary confusion and frustration. The pool area supervisors also didn’t address children jumping into a non-jumping pool, which was disruptive. The room’s furnishings were dated and somewhat low-cost, like relics from the late socialist era. Everything had a layer of dust, especially ornate areas like the table legs, which seemed neglected. The glass doors on the bathroom and toilet offered zero privacy and allowed every sound through. Dinner was overly salty, while breakfast lacked seasoning. Both the coffee machines and the juice dispenser were never in working order at the same time during breakfast.

The room was not clean and the soap was empty so we couldn’t even take a shower. The young gentleman at the reception was very rude. The pools are soooo dirty and crowded with outside guests because they sell the spa pass separately. Watch out because they overcharge you and steal your money if you’re not careful. I wouldn’t stay here if I was looking for a safe and peaceful stay. They also had construction going on and the food at breakfast was very bad.

The hotel and the restaurant are of a good standard, but the spa could do with some renovation here and there. Not all the experience elements work, and some of the covers are missing. Not too bad, but noticeable. Especially compared to ****superior.

Overall the hotel looks very nice and the food is amazing. Rooms and the restaurant area are clean, comfortable. Beside all the above we were also dissatisfied: In the spa area in gentlemen toilets there was a very strong urine smell, which was disgusting. Also due to some ventilation problems there was a constant deep fryer/Schnitzel smell in our hotel room during dinner time. I also dislike the idea of charging extra for sauna usage, it should be included in the package price