辛辛那東北梅森拉昆塔溫德姆套房飯店(La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason)

The hotel itself was very nice but the service staff at the hotel is extremely rude. They do allow pets though.

The property is dated and shows it. Elevator hard to get cart into. Narrow hallways. Poor job on repaint. Dirty non functioning vent fan in bathroom without a cover. Deinstalled ceiling fan can still see dirt tracks on popcorn ceiling. Patched ceiling without repainting. Sliding window off track won’t close.

Constant problem woth room key not working, had total of 4 keys made during a 1 night stay. Saw a roach in hallway but greatful i did not have any bugs in my room. Befs were confortable but disappointed pillows were puffy until you lay your head on it and it goes flat. This was my 1st and last visit to this hotel. Breakfast included waffle (griddle), sausage, and egg options from 6:30- 9am. I have photo on roach in hallway but unable to upload.

Its a very nice hotel. Love the pool room. Great for family and friends during any season. Love the large hot tub. Beds are a little new so have some tuffness still.

You can always count on LaQuinta to get the same rooms and amenities. We enjoyed the pool and enjoyed delicious breakfasts.

We reserved a room near home for a fun winter mini getaway with an indoor pool. Unfortunately, the room reeked of smoke so we swam and just went back home without staying overnight. The one person working the desk was very nice and apologized.

Needed a night away while maintenance was being done at home. La Quinta had done very well for both price and availability. Cons- it feels old and well used. Wouldn’t stay here on a personal vacation, as I’d rather pay more for a better quality stay. All room decor, picture frames & lamps, were dusty. Near the top of our bed frame were leftover fingerprints from the previous tenant/lovers night.

The people above us kept letting their kid jump off the bed and run around until about 2:00am. I had to call the desk twice and even then it did not stop. Our room was on the second floor above the front entrance and two people were having a loud conversation outside the door that woke us up around 4:30. The walls and windows are paper thin and you can hear everything!

Key card had to be reset multiple times.. was kept awake until 4am because staff either couldnt or disnt do anything about guest on floor above us..had to change rooms because heat stopped working in our room... chemicals in spa were too strong and spa was way to hot to be in more than a minute or two.... staff left spilled food in and around elevator for hours before cleaning it up... night front desk staff was never there when needed i had to go look for them... very unrestful very unrelaxing stay. Will never stay here again.