Hotel staff was so rude and not patient to handle issue when we checking out the room, we just simply ask few questions regarding the city tax and she was not patient to answering and gave us very “mean” answers. There is no service but only transactional experience in this hotel. It was a very disappointed experience in my trip.
The staff(the one who handle my check out only) should have much more training and improvement plan on her attitude to customers before putting her back to her role.
Definitely not recommend to someone who expect good customer service for their holidays.
翻譯