12 評價
索托格蘭德達沃飯店
達沃|距離達沃鱷魚公園2.05km
We arrived at the room and tried to lock the door but we cannot lock it. We called the front desk and someone from them went to the room, checked the door and told us that its okay we cannot lock the room as long as we have the key no one can enter our room except for us and they have many cctv (we could rely on their cctv if incase someone will trespass our room). We decided to trust then and let this problem go. Then on the evening Our room leaked and the water came from the CR of the floor above us. The staff told us it came from the CR from 8th floor we were staying at 7th floor. Our clothes were soaked in that dirty water. The front desk told me to smell the clothes and if doesn’t smell bad I should just let it dry and use it tomorrow. She was pushing me to smell the clothes! And I dont want to do it since I know the water came from the CR! I know its dirty. I asked them if they can assist me in their laundry service since it was not my fault that my clothes were soaked in the dirty water she told me she could not help me. So I asked detergent powder I’ll do the washing of clothes myself since the front desk told me she cannot help me with the laundry. Detergent powder is not available also. So I used the bath soap in the room to wash our clothes. It was really terrible. I hanged my clothes in the cr and in the morning hanged it outside the window. We decided to avail their breakfast buffet paid P450 each person. We arrived at the restaurant at 7:30am but to our surprise there was no food available for us. They told they will refill but 8:30am came there’s still very minimal refill. The people near the buffet table were able to get food but for us who are far from the buffet table, we were not able to get the refill that they provided. Until many people arrived worst came to worst they ran out of food. It was supposed to be an buffet breakfast but they told everyone there that they will serve food per table instead since they ran out of food. What a nightmare. People were asking if they still have longganisa they told na person “they will try their best to provide” so they are not prepared to cater for buffet breakfast. Its not worth the P450 pesos. Youll only eat crumbs. And you need to always ask them for food. Its just so unfair for us who paid full price and did not get to eat that much since they ran out of food. Their service is really different from other hotels.
不錯
21 評價