海夢度假村(Sea Dream Resorts)

The area was very clean and the staff are very attentive to our needs

Staff are unaccommodating and feels like they are trained to dismiss a lot of concerns. They are unwilling to accommodate our request for assistance due to a medical emergency and will run you around in circles until you just give up your concern. Every receptionist has a different answer to the same concern and they dont have a duty manager available that can help. They will repeatedly say they will provide you information via text or email but they never followed thru. The owner will use any technicality to avoid giving help, very inconsiderate and very unaccommodating. Will never consider this hotel again

Lack of guests relations for this resort and needs a lot of improvement. It seems the owner micromanaged everything, you could sense that employee was so tense when you are requesting even an extra bottle water. So sad, it’s a beautiful manicured landscape and spacious rooms. It needs a lot of renovation from a broken chair from the pool, to the very dirty, moldy table on the garden. No free breakfast like other resorts in the area, no complimentary water or at least coffee in the main lobby. Receptionist and waitress sounds stuck up when you request something. Thanks to the housekeeping guys who was helpful makes our stay a little bit comfortable.

Immediate area around the hotel is good, beach is formed of rocks so sea swimming off the beach is a no go. If checking in early evening be prepared for a rushed check-in and then the place to close down. We decided to gave a massage before we left, not a bad price and a good massage, only problem is no massage table only beds, not bad for us but for the therapist I'm not so sure. Overall I think they are overpriced for what's on offer.

食事は美味かった。スタッフの対応も良かった。シャワー室の作りが雑すぎて回りがベタベタで何度か滑りそうになった。安全面から改善すべき。

Friendly and accommodating staff

Tranquil etting with nice pool side restaurant. Chef is excellent, food consistently delicious. Spacious rooms (overlooking grounds and pool(. Pool water filters must be turned on more often. Water is hazy and not crystal clear compared with similar upscale resorts in the area. Overall good experience. May return again.

we had - up until checking out - a good experience here. however, whilst checking out, the property couldnt get their card reader to work, which apparently necessitated a visit from the very obnoxious owner. due to his own property shortcomings, he felt it necessary to harangue me in the reception area over a bill of less than 6 euro. frankly, having worked in hospitality for over 20 years, i found his tone to be off, to say the least. I wont be back.

I like the views and peacefulness of the property. Room was spacious. However, would not stay here again. There are a lot of rules including no outside food so be aware that if you don’t want to eat at their restaurant you will need to leave the resort (resort food was not good nor authentic.) Main reason i booked this place was their fitness center/gym but it was being renovated at time of stay. I wish this had been disclosed to me at booking or at least prior to arrival.