Stayed here for 2 nights. And I'll give the real picture. Good things first... 1) Room was perfect as per the amount I paid. Eventually, they upgraded me even before I asked for it. Room had all amenities one might need during a stay 2) Behaviour of the entire team is awesome. They served me with a smile... Every single time. And they never said NO for any of my requests. Now, few serious stuffs to look into.... 1) Location, which is 1 Km from Darjeeling Mal, While Keventers & Mahakal Chowk are 500 mts. And you don't get any view from the room 2) They have communication issues, perhaps language barrier. On Day-2 I requested to replenish the complimentary drinking water. But IRD team member arrived with packaged drinking water. But again, their behaviour is damn good. He took that back & catered to my actual request 3) This was troublesome. I was supposed to check out at 0730 Hrs. And my room was with breakfast. I informed the Front Desk about the scenario in the previous evening. The ever friendly lady at the desk confirmed me that although Breakfast won't be available at that time, but she'll send sandwiches for me which I was Ok with. But when I called the desk at 6AM in the morning, the guy was clueless. He paid a courtesy visit to the room & said the message of providing sandwiches wasn't passed to him.... Again communication laps Overall the hotel is good & recommended. But don't book your room with breakfast if you have early morning departure.
This was my 3rd visit to summit montana suits and spa darjeeling. I love staying in this hotel. Stayed in presidential suite. Staff very supportive and well mannered. Room service good. Room was lovely. Less than 5 minutes walking distance from mall road. Location is perfect. Hotel above rink mall. View from room is mesmerizing. I recommend this hotel to everyone.
浸宮飯店為忙碌一天的旅客提供一個放鬆身心的好地方。 到大吉嶺觀光的人一定會發現浸宮飯店是一個很棒的住宿選擇。 巴格多格拉機場位於70km附近,而New Jalpaiguri位於73km附近。 通過Kanchenjunga View Point (Behind Mahakal Mandir),Chowrasta Darjeeling和I Love Darjeeling,您可以輕鬆地從這家飯店看見大吉嶺的景點。 當客人有多餘的休閒時間,可使用現場的各種設施。 根據值得信賴的客人推薦,這家飯店的設施是一流的。 這家飯店特別受到伴侶的歡迎。
2023.05.12
I stayed in this hotel in March 2023. When I reached hotel and got worm welcome, fell well . Room was small but well managed and almost everything available and clean. Food was awesome and they served very decently. Hotel is not too far from main road. Most important things of hotel manager and staff behavior are beautiful, which made happy me.
The team at Siliguri Club ensured every detail was flawless, making the planning process seamless and stress-free. On the wedding day, everything exceeded our expectations, from the beautifully decorated ceremony area to the spectacular reception hall. Our guests raved about the delicious cuisine, impeccable service, and the overall ambiance. The in-house coordinators were always available and went out of their way to accommodate our requests. Siliguri Club made our dream wedding a reality, and we will forever cherish the memories created here. Highly recommended!
Excellent stay. With very good service and delicious food. Service staff was prompt and always ready to help always with a smiling face especially Bibhas and Aarti. It was an excellent day for me. Highly recommended for people transiting through or even for longer stays
Amazing place and view. Could not sight Kanchenjunga peak due to weather. Another time. Resort staffs are great, very happy very jovial always ready to help. Service is super fast. I don’t know how but they have cracked this important customer satisfaction factor. They even upgraded us to higher category rooms upon our request and basis availability.
Riwashna is a very good staff she is kind and she helped us and the food here is soo good and the rooms are good we came here to stay here for one day but we experienced a lot manager and room service and the hotel receptionist were too kind .. me and my family would love to come here again
Stayed in family suite. Pros - The room is spacious and has good interiors. 2 TV sets, 2 bathrooms, a mini freezer (empty by default). A sitting area with sofa set and dining table. There is a electric kettle with tea/coffee kit and bathroom kit also provided. Food is tasty and good, reasonably priced, room service available. Cons - there is absolutely no window in the room. So they fitted 2 exhaust fans in the room for air circulation. I have not seen this anywhere. One of the bathroom had issues with water outlet, so the floor was getting waterlogged. It did not go away even after 12 hours. I attached photo. Some tiles were broken. Finally, for a railway transfer to NJP station which is just 5 km away, they charge Rs. 700/- for a cab. This is not a 4-star or 5-star property so that rate is too high for such a hotel.
The staff at this hotel were incredibly welcoming and helpful throughout our stay. especially manager Dipesh biswakarma The rooms were immaculate and very comfortable. and loved convenient location close to major attractions looking forward to visit soon